Question:    What is the part number of the Matrox video card used in the Vi1000/2000/3000 consoles? Answer: Vi1000 consoles.......

Question:    How can I get the exception files from the Vi consoles? Answer: You can get the exception files.......

Question:    ​​​​Is the Compact Stagebox (CSB) compatible with Vi consoles? Answer: Yes, it is compatible, from SW version 6.3.0.......

Question:     Is a Soundcraft Compact Stage Box (CSB) compatible with Vista? Answer: Yes, it is compatible with all Vistas........

Question:    ​​Is the Soundcraft Dante D21m card compatible with SMPTE2110? Answer: ​Yes​​​, the Soundcraft Dante card supports SMPTE2110 from.......

Question:    How do I connect an Active Breakout Box to the Local Rack? Answer:  ....

Question:    What is the BLU link channel mapping for the Connections on the Active Breakout Box? Answer:  ....

Question:    What sample rates can my Vi console operate at?​ Answer: ​Vi1: 48kHz only ​​Vi2: 48kHz only ​​Vi4: 48kHz.......

Question:    What will my Vi5000/7000 need in order to operate at 96kHz?   Answer: You will need 8 DSP.......

Question:    What can I do to get my Vi2/4/6 operating at 96kHz? Answer: Neither the Vi2, Vi4, or Vi6.......

Question:    Can I use the standard Vi​ Stagebox with my Vi5000/7000 and still operate at 96kHz? Answer: Yes, the.......

Question:    Does the software update on the Vi consoles include fader calibration? Answer: No, updating a console doesn't automatically.......

Question:    What is the part number of the Vi1000 Illumination module? Answer: 5083551 is the part number of the.......

Question:    What is the part number of the Vi2000 Illumination module? Answer: 5064334 is the part number of the.......

Question:    What is the spare part number of the Vi3000 Illumination module? Answer: 5042656.V is the part number of.......

Question:    What should I do if there is no audio coming out from the headphone output of the Vi5000/Vi7000.......

Question:    What is the part number of the Vi5000 Illumination module? Answer: A947.011900 is the part number of the.......

Question:    What is the part number of the Vi7000 Illumination module? Answer: RS2443 is the part number of the.......

Question:    Is the D21m Dante Card compatible with the Vi1 console? Answer: No. The Vi1 console has its own.......

Question:    How do I connect a single UAD Realtime Rack up to a Soundcraft Vi console? Answer:  ....

Question:    How do I connect a Multiple UAD Realtime Racks up to a Soundcraft Vi console? Answer:  ....

Question:    Why is the POWER button on the Vi console blinking red, green or solid? Answer: There are 5.......

Question:    Can I replace the Vistonics module of a Vi2/Vi4/Vi6 console with the current version of the Vistonics module?.......

Question:    What is the part number of the Power Supply units in Vi Consoles and Control Surfaces? Answer: Vi1.......

Question:    Can I use a D21m Dante card in an older Vi2/Vi4/Vi6 Local rack? Answer: Yes, you can.  As.......

Question:    What are the part numbers of the faders used in the Vi consoles? Answer: The part number of.......

Question:    How many DSP cards are required in the Vi Local Rack for 96kHz operation?   Answer: 96kHz operation.......

Question:    What are the part numbers of the Vistonics encoder knob used on the Vi1 console?   Answer: The.......

Question:    Can I order the rubber band or belt of a fader used in a Si/Vi series console?  ​.......

Question:    Can I downgrade a Vi series console to a previous software version?  ​ Answer: Yes, it is technically.......

Question:    What are the touchscreen part numbers used in the Vix000 consoles​?  ​   Answer: ​The touchscreen in the.......

Question:    What is the recommended SSD to use in the Vi consoles? Answer: Currently, we are using a 240GB.......

Question:    What to do if your Vi 2/4/6 console is not detecting the 4.9.2. software update package? Answer: There.......

Question:    What is the part number of the small channel LCD display in the Vi series consoles? Answer: The.......

Question:    Can I set a show file on a Vi console so it cannot be erased? Answer: ​Yes, you.......

Question:    To which MADI port do I need to connect the Realtime Rack on the Vi consoles? Answer: You.......

Problem: Console loses connection to local rack: Note: The local rack communicates to the control surface with the Bridge Card.......

​Virtual Vi is much more than just an offline graphic system and editor for the Soundcraft Vi Series. It can.......

​​​​The latest firmware version for the VI and SI Dante cards support AES 67. This includes the S21m Dante Card.......

Mic card gain ranges and features Answer: [Write the detailed answer here. Be clear and concise.] Additional Information: [Link to.......

Question:    How should I connect/wire my Stagebox to my Vi Console? Answer: When using the Optical or CAT5 MADI.......

​​​How to set up the Blu Link card for the Active Breakout Box in the Vi Local rack​   Soundcraft.......

Compatibility of Sho​w Files Among All Vi Consoles in Relation to Hardware Configurations. The main difference between Vi Consoles is.......

Brand: Soundcraft Models: Second Generation Vi Consoles include:  Vi1000, Vi2000, Vi3000, Vi5000, Vi7000 consoles. Please Note: This document is designed.......

Brand: Soundcraft Models: Vi2 Vi4  Vi6 Question:    Which SKU should I use to order rubber keys for a Vi2,.......

A Showfile is a container (directory/folder) comprising all the files required that make up a performance (show). When a Vi.......

Using the Vi Reset (Delete Restoration) Process In order to reset the Vi internal hardware please gather a USB keyboard. .......

​​​​The Active Breakout Box (ABB) is a key component of the Vi5000 and Vi7000 Local Racks. It has similar function.......

Brand: Soundcraft Models: Vi Series Consoles Question:    How to access Windows File Explorer on the Vi series consoles? Answer:.......

​​What You'll Need to Set this Up Active/passive speaker at the stage Available output at the stagebox Cable to pass.......

​Vi5000/7000 Local Rack breakout panel options   5058757 LR 2U Cat5 for 2x SB 5058847 LR Optical 2U for 1x.......

​Here is the procedure on how to do this and notes on the things to be aware of: Steps to.......