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General Crown Inquiries

  • Frequently Asked Questions


  • I-Tech 4x3500HD and DCi 4x2400N Power Cable Details

    Brand: Crown  Models: I-Tech 4x3500HD DCi 4x2400N What type of power cable is used for the I-Tech 4x3500HD and DCi.......

  • Contacting Crown Audio Technical Support

    Brand: Crown  Models: Various My Crown Audio product has developed a fault or I have a question about a product.......

  • Crown Amplifier Serial Number Location

    Brand: Crown  Models: Various Where can I find the serial number on my product? All Crown amplifiers have the serial.......

  • Line Level Out from Amplifier

    Brand: Crown Models: Various Can I connect the output of my amplifier to a line level input of a power.......

  • Location of Crown and JBL Amplifier Device Files, Preset Files and Speaker Tuning Files in Audio Architect

    Brand: Crown  JBL  Models: Various Where can I find speaker tunings installed with Audio Architect? The latest Speaker Tuning Files.......

  • Low Output with Amp and Input Volume at Maximum

    Brand: Crown Models: Various My output is very low with everything turned up on my amp and input source.  Why.......

  • Crown – Binding post (Banana Plug Connection)

    Brand: Crown  Models: Various Can I connect banana plugs into the amplifier speaker terminals? Yes, this is indeed possible by.......

  • Crown – Conectar banana

    Brand: Crown  Models: Various ¿Puedo conectar clavijas tipo banana a los terminales de los altavoces del amplificador? Sí, esto es.......

  • Guía de Aplicación del Amplificador Crown

    Brand: Crown Models: Various Dónde puedo descargar la Guía de Aplicación para Amplificadores Crown? Haga clic en el enlace a.......

  • Obtaining Control Strings for Crown Amplifiers

    Brand: Crown  Models: Various How do I obtain third party control strings for my Crown amplifier? In Audio Architect, add.......

  • Third-Party Control of Crown Amplifiers

    Brand: Crown  Models: Various Is it possible to control an amplifier through third party control and receive feedback? Control and.......

  • Common Term Definitions XTI XTI2 CDI DSI

    Brand: Crown Models: XTI  XTI2  CDI  DSI What do the terms used in the manual mean? Common Term Definitions XTi.......

  • 70v System Intermittently Changes Volume

    Brand: Crown Models: Crown 70v amplifiers My 70v system audio intermittently changes volume or cuts out completely. Why is this.......

  • Audio Architect does not Recognize my USB Amplifier

    Brand: Crown Models: Various Why doesn't Audio Architect recognize my USB Amplifier? Most likely Audio Architect is not configured to.......

  • CDi, DSi & XTi USB Port

    Brand: Crown Models: CDi DSi XTi  What is the USB port on the back of my CDi, DSi, or XTi.......

  • CDi Drivecore or DCiN Drivecore with 25V Speakers - Limiter and Crossover Settings

    Brand: Crown Models: CDi Drivecore DCiN Drivecore Overview: Driving​g 25V Constant Voltage Speakers with CDi Drivecore or DCiN Drivecore FAQ​.......

  • ​​​​​​Auto Standby and Auto Channel Disable Features in Amplifiers

    To improve energy efficiency, Crown amplifiers include features that automatically deactivate inactive channels after a specified period of inactivity.  These.......

  • FIR Filters Do Not Work Correctly on Windows

    Question:    Why are the FIR filters not working correctly on Windows? Answer: If​ Windows is set to a language.......

  • No Output from Amplifier

    Brand: Crown Models: All Question:    I am not getting audio out of my amplifier, what should I do? Answer:.......

  • I Hear Music Coming from Inside my Crown Amplifier

    Brand: Crown Models: All Question:    Why do I hear music coming from inside my Crown  amplifier? Answer: This is.......

  • Crown 4 Digit Date Codes

    Brand: Crown Models: Older Crown models with six digit serial numbers, including but not limited to: CTS series D series .......

  • My V-Rack is Missing Holes for the Amplifiers

    Brand: Crown Models: HD4 VRACK MINUS AMPS Question:    My V-Rack is missing holes for the Amplifiers, the outside wall.......

  • Procedures


  • Live Chat with Crown Technical Support

    We’re excited to introduce a new way to connect with technical support.Customers and installers can now chat with our technical.......

  • Technical Support Guide


  • Replacement Guide for Crown, JBL Cinema & JBL Commercial Amplifiers

    Brand: Crown JBL Cinema JBL Commercial Models: Various Overview: This article provides a side by side comparison and recommendation for.......

  • Fan Configuration for XTi, CDi and DSi Amplifiers

    Brand: Crown Models: XTi DCi CDi Overview: The following set of instructions will allow you to change the fan operation.......

  • Guide to Constant Voltage Systems

    Brand: Crown Models: Various Overview: Electric-power companies have a good idea which has been applied to audio engineering.  When they.......

  • USB Communication for XTI CDI and DSI Amplifiers

    Brand: Crown Model: CDi DSi XTi Overview: The following set of instructions will show you how to add USB connections.......

  • Monitoring Crown Amplifiers using BSS Soundweb London

    Brand: Crown  Models: Various Overview: A number of Crown amplifier models can be monitored for faults and network status using.......

  • Common Term Definitions XTi CDi DSi

    Brand: Crown Models: XTi, CDi, DSi Series Overview: This document defines common terms related to the XTi/CDi/DSi series amplifiers Terms.......

  • Front Panel Lockout for CDi, DSi, XTi Amplifiers

    Brand: Crown Models: CDi, DSi, XTi Amplifiers Overview: The front panel display on the CDi, DSi and XTi models can.......

  • Restoring XTi, CDi, DSi Amplifier to Default Settings

    Brand: Crown Models: XTi, CDi, DSi Amplifiers Overview: The CDi, DSi and XTi models do not have a reset button.......

  • How to Make A Bridge Speakon Cable

    Brand: Crown Models: Models with Bridged Speakon output connectors. Overview: When you want to use the Speakon connection with an.......

  • Switching Power Amplifiers & Switch Power Supplies

    Brand: Crown Models: Various Overview: ​Is a switching power amplifier the same as an amplifier with a switching power supply?No,.......

  • Neutrik Speakon Guide

    Brand: Neutrik Models: Various Crown and JBL Overview: ​A guide to Neutrik® Speakon® NL4FC Connector Assembly. Key points: For amplifiers,.......

  • Videos


  • Getting to Know Amplifiers

    ​​The various Crown and JBL commercial series amplifiers and how they fit in​​to various applications.  We also discuss features and.......

  • XTI, DSI AND CDI- USB Communications

    ​​​A demonstration of installing the USB VID drivers for USB enable​d, Crown amplifiers in A​​​u​dio Architect.​ Transcript In this video.......

  • Crown Practical Applications Training | Contrio Controllers and Custom Panels

    ​In this series, Michael Pryor provides comprehensive knowledge of professional amplifiers systems, covering audio principles, power calculations, and commercial install.......

  • More articles


  • Maximum Cable Length for a 70 Volt Speaker System

    Question: Is there a maximum cable length for a 70v speaker system? Answer: One of the primary benefits of using.......

  • Unlocking Access Control Password in a Crown Amplifier

    Question : Audio Architect Access Control admin password has been lost. Crown amplifier is locked and cannot be added to.......

  • The Missing dB

    How to Adjust the Bandpass Gains in Crown Power Amplifiers with Built-in DSP by Mark Bailey (JBL Professional) and Bruce.......

  • Error when Updating Firmware in Networked Crown Amplifiers with Audio Architect

    Firmware Update in a Crown Networked Amplifier Applications such as Hi Qnet Audio Architect and Hi Qnet System Architect are.......

  • Front Panel Lockout for CDi,DSi,XTi Amplifiers

    The front panel display on the CDi, DSi and XTi models can be locked out to prevent unwanted changes to.......

  • Crown Amplifier Application Guide

    Brand: Crown Models: All Crown Products Question: Where can I download the Crown Amplifier Application Guide? Answer: Crown Amplifier Application.......

  • Using Large Amplifier Rigs on Generator Power

    In 2012, a large tour was assembled in the U.S. using roughly 200 I-Tech 12000 HD amplifiers running at 208V,.......

  • Pink Noise on Crown Amplifier Output When Using FIR Filters

    Question:    If Windows Region settings use a comma as a Decimal Symbol then speaker tunings which use FIR filters.......

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