Symptoms: It was working then it stopped or right out of the box it doesn't show the switcher in the.......

​​Question: What is the login for the Precis PR line of digital switchers? Answer: On old firmware the login is.......

Use the following steps to enable ping responses on Acendo Core:  Log in as the coreadmin user.    Open the.......

​ ​​​​​​Overview: TPDesign3 is an old application. It has since been replaced by TPDesign4 and TPDesign5, but all of these.......

Question: What is the N2410 Windowing Processor and N24xxA enc/dec Compatibility? Answer: The following firmware for the N2410 windowing processor.......

Question:    What are the recording times and record/playback of the N6123? Answer: Depending on the what mode you are.......

​W​e've been getting an increased number of scheduling panel calls.  These are just a few basic steps for troubleshooting Roombook/Acendo.......

Question: Does ANYONE know if the AXB-TC boxes, when running in carrier-off mode (via a \"SEND_COMMAND TC, 'CAROFF'\" command), produce.......

Overview:    Enzo® is a content sharing platform built specifically for meeting rooms, classrooms and other collaboration spaces providing instant.......

Question:    MIO-R3 Remote Control Hotfix Firmware Answer: **NO README EXISTS, only tsk file Release Date: 2/5/2010 Version 3.01.08 SW0148_11B_MIOR3_v3_08.tsk​​.......

Brands: AMX Models: Product Name: MIO-R4 Remote Downloads: Version: v3.01.48Release Date: 4/10/2015 SW0148_01A_MIOR4_v3_01_48.zip Previous build: SW0147_MIOR4_v3_01_47.zip Prerequisites v3.00.00 or above on the.......

Brands: AMX Models: Product Name: ALR-AEC-8 SKU / FG #: FG1140-08 Alero Web Conferencing Audio Mixer Downloads: Version:  v.1.5.1 Release.......

Brands: AMX Models: Product Name: AVX-400-SP Enova Presentation Switcher SKU / FG #: FG1350-01 Enova Presentation Switcher Downloads: Version:  v2.5.......

Brand: AMX Models: G4 G5 Question:    How do I configure streaming from an SVSI encoder to a G4/G5 panel?.......

Brand: AMX Models: Axcent3 Cables: Programming Cables Modem Cable AXlink LED on Axcent 3: Off (dark) - Unit has no.......

Brand: AMX Models: Axcent3 Cables: Programming Cables Modem Cable AXlink LED on Axcent 3: Off (dark) - Unit has no.......

Overview: In some scenarios, such as if the server lacks Internet connection, AMX License Manager will fail to display anything.......

Brand: AMX Models: G5 Panels Overview: The G5 panel comes with an App called “VNC Client". Unlike the VNC Server,.......

Overview: USBLAN driver installation 6.3 Error ​​AMX USB LAN driver “Unknown 6.3 Error​" How to install this driver when the.......

Brand: AMX Models: [List the models affected here on separate lines] Question:    What is Hexadecimal and why do I.......

Brand: AMX Models: AxLink Overview: ​Using existing Cat5/6 UTP wiring instead of pulling AxLink wires is a great way for.......

Brand: AMX Models: Autopatch Tech Note: Immediate and latent failures of modern audio/visual systems and sub-assemblies can often be attributed.......

Question: When a voting body is chosen with only 4 members (total MSP count is ~13), and a Roll Call.......

Question:    How do you change the priority override to a toggling button in the Vote Solutions system? Answer: The.......

Question:    Where can I get  the Schoolview Config Software? Answer: The Schoolview Config Software is attached to this FAQ........

Question:    How do I pull Telnet Logs for Schoolview? Answer: Often, when troubleshooting a schoolview system, you will be.......

Question:    Who do I contact for SchoolView support? Answer: The AMX SchoolView product solution was purchased by the WWN.......

Question:    What files do I need for Schoolview version 8.5.96? Answer: Files attached to this FAQ​. Schoolview Version 8.5.96.zip.......

Brands: AMX Models: Product Name: Schoolview Downloads: Version:  9.1.37 Release Date: 10/28/2020 Download Link  ....

Question: How do I transfer my Schoolview XML's to the Master? Answer: Download and install Filezilla; https://filezilla-project.org/download.php?platform=win64 Enter the IP address.......

Question:    How do I export a signage project? Answer: Periodically you might be asked to export your signage project.......

Overview: Xpress License Reset Process Changes in Licensing Methods Due to changes in the customer facing website we are now.......

Brand: AMX Models: Xpress Overview: Restoring Player IP Connections in Xpress Gathering List of Player IP Addresses It is easiest.......

Question: What is the expected battery life for the Lithium (LI) batteries in the NI series? Answer: The NI series.......

Question: Why did dynamic images stop working after enabling Netlinx security? Answer: Using HTTP to access images stored on the.......

Question: Can a password be set on G4 (S-Series/X-Series) panels for VNC/ G4 Web Control access? Answer: Yes, this can.......

Question: Is there a way to reset the setup password on a G4 panel back to default? Answer: If the.......

Question:    How do you update firmware on Modero S Series and X Series G4 panels using a USB drive?.......

Question:    NXV-300 FIRMWARE Answer: NXV-300 (FG2263-01) Build v2.1.28 Release Notes---------------------------------- Build Date: 10/05/2018 Prerequisites-------------None Changes in this release------------------------- Added.......

Brands: AMX Models: Product Name: MXA-MPL SKU / FG #: FG5968-10 MXA-MPL Modero X Accessory – Media Preview Live Downloads:.......

Question:    Does AMX support the 3rd party software, such as AirServer, that is installed on Acendo Core. Answer: AMX.......

Question:    How do I keep the Keyboard Number Lock Enabled on Acendo Core? Answer: The Acendo Core does not.......

Question:    How do I enabling EWSTrace and logging on AcendoBook? Answer: ​​​How to access AcendoBook Panel via SSH: You.......

Question:    Why am I having performance and connectivity issues when attempting to share content to the Core using the.......

Overview: The AcendoCore provides a feature through which a web conference can be initiated using the Zoom meeting tool from.......

Brand: AMX Models: ACR-5100 Overview: When using Zoom on Acendo Core, if you notice that every time that you try.......

Question:    Novara CP-3000 Series Firmware CP-30XX Firmware Release Notes All Compatible Products:   FG1302-06-(A,B,W)      (CP-3006-BA, NOVARA 6.......

Question: Can I extend the USB connectivity of the Acendo Vibe? Answer: Yes. AMX does have an available solution to.......

Question: Is there a way to adjust the microphone volume on the Acendo Vibe? Answer: There is no microphone adjustment.......

Overview: AMX G5 Panels and the Acendo Core are able to use Zoom Rooms and integrate the application on both.......

AMX Acendo Vibe Firmware Please note that a readme file exists in the firmware zip file. Release Notes All Acendo.......

Question: Is it possible to access the settings page on an Acendo Panel remotely via VNC? Answer:​ While connected in.......

Question:    How do I Setup IIS & Remotely Load Firmware to the AcendoBook? Answer: Setting up IIS & remotely.......

Brands: AMX Models: Product Name: AMX Acendo Book 7"/10" Scheduling Panels AMX RoomBook 7"/10" Scheduling Panels SKU / FG #:.......

Question:  What software is needed to program Novara control pads? Answer: ​​ Novara DCS is an application for set up/.......

Question: How do I fix distorted audio on the DVX 4K? Answer: Browse to the Switcher page of the DVX.......

Question:    Are 4K Fiber transmitters and receivers compatible with the previous 2K Fiber I/O boards?​ Answer: No, 4K Fiber.......

Question:    Why am I seeing a very slow response on the Microphone input gain XPOINT when I adjust this.......

Question:    What SFP modules come with the 4K60 Fiber transmitters and receivers? Answer: The transmitters and receivers come with.......

Question:    Is it possible to change the network settings on the DVX-3266 and DVX-2265 so that DXLink endpoints connected.......

Question:    [Restate the question, if needed] Answer: This is an update for the DVX-2265-4K and DVX-3266-4K Dante Device.   Version.......

Question:    ENOVA DVX x2xx Switcher Device Firmware Answer: Product Name: DVX-32xxHD-SP (-T) and DVX-22xxHD-SP (-T)         .......

Brands: AMX Models: Product Name: Enova Presentation Switcher with power Amp DVX-31xxHD-SP (-T) DVX-21xxHD-SP (-T) SKU / FG #: FG#:.......

Question: How do you delete/remove the logo from a 2K DVX? Answer: Send the following command to 5002:1:0 :  SHELL-CLEARLOGO....

Question: Is there a command to reset the switcher settings in a 2K DVX? Answer: Yes, send the following command.......

Brands: AMX Models: Product Name: NX-1200, NX-2200, NX-3200, NX-4200 Master Controllers Enova DVX-x2xx Enova DGX 8/16/32/64 Massio Control Pads MCP-10x.......

Question:    Enova DVX 2100 Switcher Device Firmware Answer: Release Notes DVX-2100HD-SP-T FG#:   FG1905-01 (DVX-2100HD-SP)      FG1905-02 (DVX-2100HD-T).......

Question: Why is the DVX-4k having problems with 1920 x 1200 resolution? Answer: The issue is the 1920 x 1200.......

Question: How do you turn off auto-correct and auto-complete for the G5 system keyboard? Answer: Enter Setup Scroll down to.......

Question: How do you configure Putty to connect to G5 panels? Answer: Open new Putty session and expand the SSH.......

Question: How do I access and use the system recovery menu of a G5 panel? Answer: Power up the panel while holding.......

Overview: The G4 utility in TPDesign5 will only convert from G4 Modero X and S series touch panels (MX* or.......

1. The transmit LED on the AXB-DMX512 is always on. Is this a failure? Unlike most serial protocols, DMX512 transmits.......

Brand: AMX Models: G4 Question:    How do I make a keypad on a G4 touchpanel? Answer: You can make.......

Brand: AMX Models: Axlink Question:    What are the specs for Axlink? Answer: A general summary of Axlink specifications is.......

Brand: AMX Models: Axcent3 Question:    Over the past year or so, I have received many complaints of a common.......

Brand: AMX Models: Axcent3 Question:    I get "Baud Timeout" when doing Axcent3 diagnostics in the terminal emulator.  What can.......

Brand: AMX Models: UPC20 Question:    We have a dealer who installed a UPC20 to control a zone of fluorescent.......

Brand: AMX Models: Axcess Question:    How do I implement binary in Axcess? Answer: Shift to the right ( >>.......

Brand: AMX Models: i!Vote Overview: When an individual station (CP4 touch panel) makes a vote and locks it, the correct.......

Brand: AMX Models: G4 Panels G5 Panels Overview: At InfoComm 2004, AMX introduced DynaMo - a powerful tool for integrating.......

Brand: AMX Models: Netlinx Question:    How do I do Mathematical functions in Netlinx code? Answer: Here is an example.......

Brands: AMX Models: Product Name: VPX-1701 SKU / FG #: FG1010-357 Downloads: Version: v5.7Release Date: 6-3-2021Download Links: SW1010-357_VPX-1701_v5_9.zip Previous Release: SW1010-357_VPX-1701_v5_7.zip Features:.......

Brand: AMX Models: Ascendo Core Overview: If you have just received your Acendo Core unit or if a new version.......

Brand: AMX Models: Ascend Core Overview: When using the Acendo Core you may notice that changes to application settings, application.......

Brand: AMX Models: AcendoBook RoomBook Overview: After the decision by Microsoft to remove support for Basic Authentication in Exchange Online,.......

Brand: AMX Models: RMS Overview: Issue applicable to RMS 4.8.0- RMS 4.8.5): RMS Transporter isn't detecting devices, despite being connected.......

Brand: AMX Models: AcendoBook RoomBook Overview: Since the release of firmware version 1.8.70 for the AcendoBook panels, scheduling panels have.......

Brand: AMX Models: DVX Question:    Why am I seeing a very slow response on the Microphone input gain XPOINT.......

Brands: AMX Models: Product Name: Modero G5 Panel Modero X G5 Panels SKU / FG #: FG5969-35 FG5969-47 FG5969-49BL  FG5969-53.......

Brands: AMX Models: Product Name: Modero X Series Touch Panels SKU / FG #: FG5968-01 MXT-2000XL-PAN, 20.3", Modero Panoramic Table.......

Brands: AMX Models: Product Name: Modero S Series Touch Panels SKU / FG #: FG2265-01    MSD-1001-L, 10.1 MODERO S LANDSCAPE WALL.......

Brands: AMX Models: Product Name: TPI-DVI- Touch Panel Presentation Interface SKU / FG #: TPI-Pro-2: FG2275-102 TPI-Pro-4: FG2275-104 TPI-PRO-DVI-2: FG2275-112.......

Brands: AMX Models: Product Name: WAP-1000 SKU / FG #: [List SKU / FG#'s here] Downloads: Version: v9.7.1Release Date:  5/13/2014 Download.......

Brands: AMX Models: Product Name: Ethernet Keypads (Metreau, Novara and Massio) SKU / FG #:  FG5793-01 (MET-6NE, Metreau 6-Button Ethernet.......

Brands: AMX Models: Product Name: N8307 SKU / FG #: [List SKU / FG#'s here] Downloads: Version: v1.23.50Release Date: 05/18/2017Download Link: 7in_Touch_Panel.zip.......

Brands: AMX Models: Product Name: TPI-DVI- Touch Panel Presentation Interface SKU / FG #: TPI-Pro-2: FG2275-102 TPI-Pro-4: FG2275-104 TPI-PRO-DVI-2: FG2275-112.......

Brands: AMX Models: Product Name: Novara RMS 3.3 Downloads: Version: v.1.0.78Release Date: 06/11/2015Download Link: CPRMS1078.zip Information: Changes in this release: Improvements to.......

Brands: AMX Models: Product Name: G5 Panels Downloads: Version: v​1.5.68Release Date: 01/12/2022Download Link: G5SupportFiles_1.5.65.exe.zip Information: In this release: New panel device: VARIA-SL50.......

Brand: AMX Models: G5 Panels Question:    What is the current release of Zoom Rooms Controller [ZRC]? Answer: Zoom Room.......

Brands: AMX Models: Product Name: Modero G5 Acendo Book 7"/10" Scheduling Panels (MT- Series) AMX Acendo Book 7"/10" Scheduling Panels.......

Brands: AMX Models: Product Name: MIO Modero Downloads: Version: v3.01.17Release Date: [mm/dd/yyyy]Download Link: SW5791_01A_NXR_ZGW_v3_01_17.zip Previous Release: SW5791_01A_NXR_ZGW_v3_01_13.zip Information: Changes in 3.01.17 Fixes.......

​​​What the code looks like to drive a two-room combining example.​ Transcript ***Insert Script Here***....

Brand: AMX Models: Acendo Book Overview: ​​​​To place a custom logo on an Acendo Book, the logo needs to be.......

Brand: AMX Models: Radia Question:    Where can I find Radia system documentation? Answer: Radia programming and system design documentation​.......

​​H​​ow to setup Acendo Core for Room Booking and Skype for Business. Transcript ***Insert Script Here***....

​​​Hardware and mounting of the Acendo Core. Transcript ***Insert Script Here***....

An overview for conne​​cting the CloudworX Gateway.​ Transcript ***Insert Script Here***....

​​​​​Additional IT tips not covere​​d by the previous Acendo Core videos. Transcript ***Insert Script Here***....

The wireless sharing capabilities of​​ the Acendo Core. Transcript ***Insert Script Here***....

​​​Demonstrating the Acendo Co​​re and its capabilities. Transcript ***Insert Script Here***....

How to setup and use Zoom for Acendo Core.​​ Transcript ***Insert Script Here***....

​​​​How to setup and use Microsoft Teams for Acendo Core.​​ Transcript ***Insert Script Here***....

​​​​​Acendo Server Side setup video.​​ Transcript ***Insert Script Here***....

How to setup Office 365 fo​r Acendo products. Transcript ***Insert Script Here***....

How to setup Skype for B​​usiness accounts for every room that has an Acendo Core. Transcript ***Insert Script Here***....

​​​​How to setup Acendo Book​. Transcript ***Insert Script Here***....

​​​How setup Microsoft Exchange for Acendo Core.​ Transcript ***Insert Script Here***....

​​​How to setup Google Calendar with Ac​endo Book.​ Transcript ***Insert Script Here***....

​The Acendo Core specifications.​ Transcript ***Insert Script Here***....

​​The Massio Control pads and functionality.​​ Transcript ***Insert Script Here***....

​​​Describing the AMX Modero touch panel line and features.​ Transcript ***Insert Script Here***....

​​Describing both the Metreau and Massio keypads. Transcript ***Insert Script Here***....

​​The User Interfaces that AMX offers. It also discusses steps to thin​k about when deciding which interface to choose. Transcript.......

​​​The Enzo and Sereno product specifications and capabilities.​ Transcript ***Insert Script Here***....

​​​A deeper look at the CT (Connectivity & Transport​​) Kits including both the transmitter and receiver. Transcript ***Insert Script Here***....

​​​How to configure the NetLinx connections for the Enzo device.​ Transcript ***Insert Script Here***....

​​​How to configure the Virtual Key​pad on the Enzo device.​ Transcript ***Insert Script Here***....

​​​How to customize the ​user interface settings. Transcript ***Insert Script Here***....

​​​How to use the MirrorOp application within ​Enzo. Transcript ***Insert Script Here***....

​​​How to properly setup the network & email settings for the Enzo device. Transcript ***Insert Script Here***....

The Acendo Room Book Panel an​​d its capabilities.​ Transcript ***Insert Script Here***....

​​The Acendo Vibe functions, spe​cifications, and configuration. Transcript ***Insert Script Here***....

The Hydraport specifications and capabilities.​ Transcript ***Insert Script Here***....

​​The Acendo line of products for colla​​boration, and discussion on the Enzo and Sereno produ​cts. Transcript ***Insert Script Here***....

​​How to add additional pages and l​ogos to your panel in Panel Builder.​ Transcript ***Insert Script Here***....

​​​​​​How to add toggles and serial control to your pa​nel in PanelBuilder.​ Transcript ***Insert Script Here***....

​​How to add IR control to your panel in PanelBuilder.​ Transcript ***Insert Script Here***....

​​​How to add feedback with button scripts to your panel i​n Panel Builder. Transcript ***Insert Script Here***....

​​How to customize your panel with borders, text, colo​rs, and images in Panel Builder. Transcript ***Insert Script Here***....

​Creating and working with a new ​panel page, including creating button scripts in PanelBuilder.​  ....

​An introduction to the Panel ​Builder software.​  ....

​​​An overview of the new Mode​ro G5 Touch Panel Series including, size, feature, and mounting changes.  ....

​​​How to update the firmware on an A​​MX Modero X touch panel using a USB flash drive.​  ....

​​​How to properly install and uninstall a​ Modero S series touch panel.  ....

​​​Walking through the Zone Typ​​​es tab.  ....

​​Walking through the Zone List tab.​​​  ....

​​How to use visual alerts.​  ....

​​​How to use video distribution.​​  ....

​​​How to manage ​​video broadcasts.​  ....

​​​​How to manage video alerts in the Unified Campus System.  ....

​​​This video explains how to​​ fill out the Bill of Material Tool, (BOM).    ....

​​​An overview of the additional features supported by Unified Campus.​  ....

​​​​​How to perform two-way intercom calls.   ....

​​​​How to manage bell events.  ....

​​​Walking through the Sort Zone List tab.​  ....

​​How to adjust the various functions in the system settings.​​​  ....

​​​How to use security cameras.​​  ....

​​​How to access and set up security cameras an​​d alerts.​  ....

​​​​How to use remote audio.​​  ....

​​​​How to qualify a SchoolView opportunity.  ....

​​​How to use and edit audio paging and two-way intercom.​  ....

​​​​Walking through the NetLinx Masters tab and th​e Audio Devices tab.  ....

​How to navigate the configuration tool and walkthrough the settings needed in ​​​the Project Details tab.​  ....

​​​How to access and configure displays.​ ***Insert YouTube Embed Code Here* *  ....

​​The functions of each button on the keypads used in Unified C​ampus System.  ....

​​Walking through the Image Management tab.  ....

​​​The necessary preparation and planning needed t​​o use the configuration tool.  ....

​​​Walking through the Display Types tab.  ....

​​​​How to use the digital signa​​​ge feature.​  ....

​​​​​How to manage digital signage in your system.​​  ....

​​​Walking through the Channel Line Up tab.​​​  ....

​​​​How to use timed events, als​​o known as the bells system.  ....

​​​A quick summary of all the various areas demonstrated in the other videos.  ....

​​​​A typical bell and paging audio a​lert scenario.  ....

​​How to use background​ music.  ....

​​​​How to set up and manage background music events.​​  ....

​​​​How to manage and perform ​paging.​​  ....

​​​​​​How to access and manage emergency ​alerts.  ....

​​How to use audio emergency alerts​.​  ....