Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown) Video Manual Series (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • Soundcraft
  • Digital
  • Vi Series

Vi - Checking DSP Card Positions in VI2/4/6/ Local Rack

Technical Support Guide

Written by Jose Liberio Cruz

Updated at April 22nd, 2026

Table of Contents

Brand: Model: Overview: Moving cards in the rack: Warning:

Brand:

  • Soundcraft

Model:

  • Vi2
  • Vi4
  • Vi6

Overview:

With the release of V4.9 software for Vi2/4/6, the DSP and FX cards must be in the correct factory default locations.  This did not matter on earlier software releases and as a result, it is possible that some Local Racks will have non-standard locations of these cards which has not been noticed since it did not cause any problems in the past.

On V4.9 and V4.9.1, the DSP configuration has been changed from the previous one in order to provide greater compatibility of Vi2/4/6 control surfaces with newer Vi5000/7000 Local Racks.  (previously, only consoles with upgraded Vi200/400/600 CPUs were compatible with Vi5000/7000 Local Racks).

If any of the cards are not fitted in the correct locations (due to incorrect installation in the field or after refitting following service work), this will likely result in failure of the rack to pass audio in one way or another after the console is updated to V4.9.x

The diagram below shows the position of up to 4 DSPs plus the Lexicon card.  If your rack has less than 4 DSPs, ignore cards 3 and/or 4.

Check DSP and Lexicon card locations match the following and if different, move the cards to the indicated positions:

 

Moving cards in the rack:

Warning:

Observe Antistatic Precautions!

 

 

1.  Switch off the Local Rack.  Unscrew the 2 small screws top and bottom to release the card fascia.  Pull on the two large elongated screws to remove the card from  the backplane and slowly slide out.

2.  To refit cards, hold the card the right way up, engage the PCB carefully with the mounting rails and slide the card slowly into the rack, taking great care not to let components on the left hand side of the card catch on the adjacent metal panels.   Note: There should be very little friction if the card is correctly running on the mounting rails.   When resistance is felt, press on the two large extended screws to engage the card the last 5mm into the backplane connector.  When fully seated, press the floating fascia panel into the rack and tighten the two small fixing screws at top and bottom.  

Related Videos

help q&a

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Model: Overview: Moving cards in the rack: Warning:

Related Articles

Related Articles

Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand