Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)

How can we help?

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Popular Topics: AKG, AMX, BSS, Crown,

AKG

AMX

BSS

Crown

dbx

Flux::

JBL

Lexicon

Martin

Soundcraft

General HARMAN Inquiries

General HARMAN Inquiries

Featured Articles

Contacting HARMAN Luxury Technical Support

Question: My product has developed a fault or I have a question about a product which I have purchased or... Read more

Video Manuals

PCM Native Reverb Walkthrough
Lexicon Pro / Plug-In family
PCM Native Effects Walkthrough
Lexicon Pro / Plug-In family
LXP Native Reverb Walkthrough
Lexicon Pro / Plug-In family
MPX Native Reverb Walkthrough
Lexicon Pro / Plug-In family
Unlocking and Patching Extra Auxes With the Ui12 & Ui16
Soundcraft / Ui Series family
Unlocking and Patching Extra Auxes With the Ui24R
Soundcraft / Ui Series family
How to Set Up the Ui24R for Multitrack Playback with a DAW (Pro Tools Edition)
Soundcraft / Ui Series family
How to Set Up the Ui24R for First Recording with a DAW (Pro Tools Edition)
Soundcraft / Ui Series family

POPULAR ARTICLES

  • How to Set Static IP Address in Windows 11

    Question:    How do I Set a Static IP Address in Windows 11?   Answer: To set a static IP.......

  • Full Reset for Ui Mixers

    Question: How do I perform a full reset the the Ui mixer? Answer: ***NOTE*** A full reset will take the.......

  • Setting Passwords in the Soundcraft Ui

    Setting the Administrator's Password In order to set an administrator's password on your Ui mixer perform the following: Go to.......

  • Creating a Manual Ethernet Connection to the Soundcraft Ui

    Ui LAN Direct Ethernet Connection Set up In order to create a direct Ethernet connection to your Ui mixer perform.......

  • Support

    International Support Find authorized distributors and support contacts in your region. Select your country * — select country — Brand.......

  • Q&As about microphone windscreens

    Q: Why do microphones have foam windscreens? The foam or fur cover of a microphone is called a windscreen.  A windscreen protects.......

  • Setting Subwoofer Phase

    Question: How do I set subwoofer phase? Answer: Depending on the absolute phase of your main speakers and amplifier and.......

  • Setting up an External Router With Soundcraft Ui Mixers

    This video is a guided demonstration of integrating a 3rd-party external router with​ the Soundcraft Ui Series Digital Mixers.  This can.......

  • How to Perform a Firmware Update on Soundcraft Ui Mixers

    Question: How do I perform a firmware update on a Soundcraft Ui mixer?   Answer: Want to watch a  VIDEO.......

  • Performing a Full Factory Reset With Soundcraft Ui Mixers

    Here are the written instructions  & the required zip file to perform a full factory reset on the mixer.  This video.......

MOST RECENT

  • MAC Aura PXL 1.5.1 Firmware Bug Fix

    Brand: Martin Models: MAC Aura PXL Question:    ​​Why is my MAC Aura PXL suddenly in "Compact Direct" mode after.......

  • Audio Architect Conexión a una Red HiQnet

    Brand: BSS Models: HiQnet Audio Architect Introducción: Esta guía lo guiará a través del proceso de configuración de su PC.......

  • Lyra and Ara Compatibility with Windows 11

    Question: Are Lyra and Ara microphones compatible with Windows 11? Answer: Yes, they are compatible with Windows 11 without any.......

  • Utilizando las conexiones de auriculares en las mezcladoras Ui como salidas adicionales de AUX

    Marca: Soundcraft Modelos: Ui Series Overview: ​​Los puertos de auriculares en las mezcladoras Ui pueden usarse como 2 salidas adicionales.......

  • Si Mixer’s Pre-Dynamics Mix Buss is Post High Pass Filter

    Brand: Soundcraft Models: Si Series Question:    If mix buss contributions are set to pre-dyn, is this before or after.......

  • Adjusting Crossover Settings in the JBL Pro Connect App

    Brand: JBL Models: Pro Connect App Overview: This walkthrough covers the adjustment of crossover settings in JBL Pro Connect app-compatible.......

  • AMX Redundant Device Systems

    AMX Technical Support was recently asked to respond to a request from a dealer that wanted to offer redundancy to.......

Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand