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General JBL Inquiries

  • What Size of Bolts are Used in the WK-4S Caster Kit?

    Question:    What size of bolts are used in the WK-4S​ caster kit? ​   Answer: There are 16 pieces.......

  • C222HPD and C222HP Comparison

    Question:    Do the models C222HPD and C222HP have the same specifications?​ Answer: Yes.  The letter 'D' designates the manufacturing.......

  • Live Chat with JBL Professional Technical Support

    Live chat is available Live chat is available on this page during business hours. Open Monday-Friday 8:0 Question:    When is live chat.......

  • Setting Subwoofer Phase

    Question: How do I set subwoofer phase? Answer: Depending on the absolute phase of your main speakers and amplifier and.......

  • How to Use Distributed System Design Application

    ​​​​​​​​​Walkthrough on how to use the JBL Distributed System Design (DSD) software application.....

  • Loudspeaker Product Overview

    ​​​​​​Various series of JBL loudspeakers for installed sounds solutions.  It also explains the details of various series of JBL loudspeakers.......

  • Contacting JBL Professional Support

    Question:    My JBL Professional product has developed a fault or I have a question about a product which I.......

  • Cruise Ship and Marine Speakers

    Question:    Do you have any Cruise Ship and or Marine Speakers?   Answer: No.  Unfortunately, our all-weather speaker options,.......

  • JBL Transducer Suffix Descriptions

    Question:    What is the meaning of JBL transducer suffixes? Answer: E = 1 Ohm nominal voice coil impedance F.......

  • JBL Drivers with PL Suffix

    Question:    What does the PL mean at the end of a JBL part number? Answer: The PL at the.......

  • 2445 Diaphragm Replacement

    Question:    Are the 8 Ohm​ and 16 Ohm diaphragm kits compatible and interchangeable in the 2445H or the 2445J.......

  • JBL Driver 053Ti Versus 053Tis

    Question:    What is the difference between the JBL Driver 053Ti and 053Tis? Answer: The 053Ti is part number 123-10003-00X.......

  • Ferrofluid in the 2431H Driver

    Question:    Is there Ferrofluid in the 2431H driver? Answer: No, the 2431H Does not have Ferrofluid in the gap.....

  • PROP 65 Label on JBL Products

    Question:    What is the “PROP 65" label and why is on my JBL product ? Answer: Proposition 65 (formally.......

  • Unified Horn Model Number Theory

    Question:    How can I tell what the coverage patter is of my high frequency driver? Answer: JBL used a.......

  • WK-4S Specifications

    Question:    What is the carrying weight of WK-4S? Answer: Carrying Weight per Wheel 60kg/130lb.      ....

  • CMCD Recone Kits

    Question:    Are there recone kits available for the CMCD speakers?   Answer: We no longer offer complete assembled CMCD.......

  • Duraflex Repair Kit

    Question:    I have a damaged speaker enclosure, which has a scratched finish and deeper scars around the box.  Is.......

  • Duraflex Alternatives

    Question:    I've got a damaged speaker enclosure, which has a scratchy finish and deeper scars around the box. Is.......

  • Delay Extd Tweeters FAQ

    Question:    Why is the "Delay Ext'd Tweeters" function unavailable in the Mix Out settings on the JBL Pro Connect.......

  • JBL 9315HT Transformer Distribution

    Question:    ​What is the wiring distribution for transformer 9315HT? Answer:      ....

  • Using Loudspeaker Data with EASE

    Question:    ​​Do you have EASE files for [JBL speaker model]? Answer: ​We offer a range of loudspeaker data files.......

  • What is Noise Floor?

    Question:    What is noise floor? Answer: The noise floor is the level at which background electrical noise can be.......

  • How to Check the Health of Your Lithium Battery?

    Question:    How to Check the Health of Your Lithium Battery? Answer: ​Maintaining the health of your speaker's lithium battery.......

  • Does HARMAN Provide Speaker Rigging and Installation Instructions?​

    Question:    Does HARMAN provide speaker rigging and installation instructions?​ Answer: HARMAN provides limited instructions and technical documentation intended to.......

  • Recommendations for Replacing a Driver on a Loudspeaker System

    ​The drivers within your loudspeaker system are specifically chosen and matched to the cabinet design.  Furthermore, the crossover network, which.......

  • PA Speakers Serial Number Location

    Question:    Where can I find the serial number on my product? Answer:   Live Portable​   EON ONE Compact​.......

  • Maximum Cable Length for a 70 Volt Speaker System

    Question: Is there a maximum cable length for a 70v speaker system? Answer: One of the primary benefits of using.......

  • Wiring Color Assignments for Loudspeakers with WRC and WRX Weather Rating

    WRC/WRX Wiring Color Assignments (AE Series, PD6000, PD700i & VLAi) If by chance the pin out label has been removed.......

  • RAL or Pantone Color Matches JBL Installation Loudspeaker

    ​​​COMMERCIAL, AWC & CBT SPEAKERS As you might know, it was not always the case that loudspeaker cabinet colors got.......

  • Delivering The Best Live Sound Experience for Indoor Spaces

    ​ Audio is as much of an art as it is a science.  In the world of integrated audio sys­tems,.......

  • An Introduction to Digital Audio in the Install World with Peter Moses – Webinar

    Led by HARMAN installed audio expert Peter Moses, this webinar covers converting audio into digital and then transporting the packets,.......

  • Thiele Small Low Frequency Driver Parameters and Definitions

    Note: The Parameters marked with an asterisk (*) are the minimum set required for a complete low-frequency system design.  .......

  • Phase cancellation Balanced vs Stereo

    Problem: “I've plugged my music player to the speaker using an aux cable, but it does not sound right,I can't.......

  • How to Connect to my EON ONE Compact for Bluetooth music playback

    Brand: JBL Models: EON ONE Compact Overview: How to Connect to my EON ONE Compact for Bluetooth music playback.  .......

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