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General JBL Inquiries

  • Escalation Article


  • Comparison of the 2452H and 2452H-SL Compression Drivers

    Brand: JBL Models: 2452H 2452H-SL Question: What are the differences between the 2452H and the 2452H-SL compression drivers? Answer: The.......

  • Frequently Asked Questions


  • Bolt Size Used in the WK-4S Caster Kit

    Brand: JBL Models: WK-4S Caster Kit What size of bolts are used in the WK-4S​ caster kit? ​ There are.......

  • C222HPD and C222HP Comparison

    Brand: JBL Models: C222HPD  C222HP  Do the models C222HPD and C222HP have the same specifications?​ Yes.  The letter 'D' designates.......

  • Setting Subwoofer Phase

    Brand: JBL Models: Various How do I set subwoofer phase? Depending on the absolute phase of your main speakers and.......

  • Speakers for Cruise Ship and Marine Applications

    Brand: JBL Models: Various Do you have any Cruise Ship and or Marine Speakers? No.  Unfortunately, our all-weather speaker options,.......

  • JBL Transducer Suffix Descriptions

    Brand: JBL  Models: Various What is the meaning of JBL transducer suffixes? E = 1 Ohm nominal voice coil impedance.......

  • JBL Drivers with PL Suffix

    Brand: JBL  Models: Various What does the PL mean at the end of a JBL part number? The PL at.......

  • 2445 Diaphragm Replacement

    Brand: JBL Models: 2445 Diaphragm Are the 8 Ohm​ and 16 Ohm diaphragm kits compatible and interchangeable in the 2445H.......

  • JBL Driver 053Ti Versus 053Tis

    Brand: [List the Brand(JBL ) here on separate lines] Models: 053Ti 053Tis What is the difference between the JBL Driver.......

  • Ferrofluid in the 2431H Driver

    Brand: JBL Models: 2431H Is there Ferrofluid in the 2431H driver? No, the 2431H Does not have Ferrofluid in the.......

  • PROP 65 Label on JBL Products

    Brand: JBL  Models: Various What is the “PROP 65" label and why is on my JBL product ? Proposition 65.......

  • Unified Horn Model Number Theory

    Brand: JBL Models: Various How can I tell what the coverage patter is of my high frequency driver? JBL used.......

  • WK-4S Specifications

    Brand: JBL Models: WK-4S What is the carrying weight of WK-4S? Carrying Weight per Wheel 60kg/130lb.        .......

  • CMCD Recone Kits

    Brand: JBL Models: CMCD  Are there recone kits available for the CMCD speakers? We no longer offer complete assembled CMCD.......

  • Duraflex Repair Kit

    Brand: JBL Models: Duraflex  I have a damaged speaker enclosure, which has a scratched finish and deeper scars around the.......

  • Duraflex Alternatives

    Brand: AMX Models: Duraflex  I've got a damaged speaker enclosure, which has a scratchy finish and deeper scars around the.......

  • Delay Extd Tweeters FAQ

    Brand: JBL Models: JBL Pro Connect  Why is the "Delay Ext'd Tweeters" function unavailable in the Mix Out settings on.......

  • JBL 9315HT Transformer Distribution

    Brand: JBL  Models: 9315HT  ​What is the wiring distribution for transformer 9315HT? .        ....

  • What is Noise Floor?

    Brand: JBL Models: All Question:    What is noise floor? Answer: The noise floor is the level at which background.......

  • How to Check the Health of Your Lithium Battery?

    Brand: JBL Models: Various How to Check the Health of Your Lithium Battery? ​Maintaining the health of your speaker's lithium.......

  • Does HARMAN Provide Speaker Rigging and Installation Instructions?​

    Brand: JBL Models: VTX Series VRX Series VerTec Series SRX900 Series Question:    Does HARMAN provide speaker rigging and installation.......

  • Recommendations for Replacing a Driver on a Loudspeaker System

    ​Brand: JBL Models: All speakers Question: Can I replace the current driver on my speaker with another?  Answer: The drivers.......

  • PA Speakers Serial Number Location

    Brand: JBL Models: EON ONE Compact EON ONE MK2 EON 700 Series PRX 400 Series PRX 800 Series PRX 900.......

  • Ajuste de fase de un subwoofer

    Brand: JBL Models: Subwoofers JBL Question:    ¿Cómo se ajusta la fase de un subwoofer? Answer: Dependiendo de la fase.......

  • Signal-to-Noise Ratio for JBL products

    Brand: JBL Models: All Signal-to-Noise Ratio (SNR) definition:    Signal:  The desired audio information you want to hear, such as.......

  • C2R265-1 vs. C2R265 Driver Compatibility

    Brand: JBL Models: CR265F Driver CR265F-1 Driver Question:    Is the recone kit C2R265-1 compatible with the older 265F (non-1).......

  • EASE Focus 3 Alternatives

    Brand: JBL Models: Tour Sound Question:   Why can't I open JBL EASE files in EASE Focus 3? Answer: For.......

  • Is Grille Cloth Material Available as a Spare Part?

    Brand: JBL Question:    Is grille cloth material available as a spare part? Answer: JBL offers grille cloth for select.......

  • Procedures


  • Live Chat with JBL Professional Technical Support

    We’re excited to introduce a new way to connect with technical support.Customers and installers can now chat with our technical.......

  • Technical Support Guide


  • Wiring Color Assignments for Loudspeakers with WRC and WRX Weather Rating

    WRC/WRX Wiring Color Assignments (AE Series, PD6000, PD700i & VLAi) If by chance the pin out label has been removed.......

  • RAL or Pantone Color Matches JBL Installation Loudspeaker

    ​​​COMMERCIAL, AWC & CBT SPEAKERS As you might know, it was not always the case that loudspeaker cabinet colors got.......

  • Delivering The Best Live Sound Experience for Indoor Spaces

    ​ Audio is as much of an art as it is a science.  In the world of integrated audio sys­tems,.......

  • Phase cancellation Balanced vs Stereo

    Problem: “I've plugged my music player to the speaker using an aux cable, but it does not sound right,I can't.......

  • How to Connect to my EON ONE Compact for Bluetooth music playback

    Brand: JBL Models: EON ONE Compact Overview: How to Connect to my EON ONE Compact for Bluetooth music playback.  .......

  • Understanding JBL Design Files and Modeling Tools

    Brand: JBL Overview: This article explains the different JBL design files and software tools available, what each one is used.......

  • Caster Kits: Technical Specifications and Features

    Brand: JBL Models: ACK1 WK-4S Overview: This article provides an overview of the ACK1 and WK-4S Caster kits, including their.......

  • Videos


  • How to Use Distributed System Design Application

    ​​​​​​​​​Walkthrough on how to use the JBL Distributed System Design (DSD) software application.....

  • Loudspeaker Product Overview

    ​​​​​​Various series of JBL loudspeakers for installed sounds solutions.  It also explains the details of various series of JBL loudspeakers.......

  • STI and Speech Intelligibility With Nick Screen - Webinar

    ​​​Led by Nick Screen, leader of HARMAN’s Global Sports and Transportation Business Development Team, this webinar describes the importance of.......

  • History of Live Sound with Andy Coules: Part 1 - Webinar

    ​Led by Sound Engineer, Andy Coules, who tours the world with various acts in a wide range of musical genres,.......

  • Especificando Sistemas VTX-A8 Para Casas de Culto en USA y Latinoamerica w/ Diego Cardenas - Webinar

    ​​Led by Diego Cardenas, Audio Systems Specialist at AV Consulting Grou​p Latin​​ America and Director of Training and Education at.......

  • History of Live Sound with Andy Coules: Part 2 - Webinar

    ​Led by Sound Engineer, Andy Coules, who tours the world with various acts in a wide range of musical genres,.......

  • The JBL Story

    ​​We've never really told this story before…  ....

  • More articles


  • Maximum Cable Length for a 70 Volt Speaker System

    Question: Is there a maximum cable length for a 70v speaker system? Answer: One of the primary benefits of using.......

Videos for this Category

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