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General Martin Inquiries

  • Frequently Asked Questions

  • Multiverse ® Connect Module

    Brand: Martin Models: MAC Viper XIP  MAC Aura Raven XIP Question:    Can you DMX daisy-chain w​​ith a Multiverse® Connect.......

  • Video Manual Series

  • The History and Evolution of Automated Lighting With Craig Rutherford and Brad Schiller

    Over the last forty years, automated stage lighting has taken over stages worldwide. Led by lighting experts, Craig Rutherford and.......

  • Videos

  • Wearing Multiple Hats in the Lighting Industry With Tony Caporale

    In this webinar, lighting expert and Lighting Director for Billie Eilish, Tony Caporale, offers an overview of the industry’s many.......

  • Assembling Your Dream Team on Broadway With Bradley King and Nick Solyom

    Led by Broadway lighting designers, Bradley King and Nick Solyom, this webinar describes how designers and their associates tackle the.......

  • Large Scale Productions: Challenges, Preparations and Solutions With Dr. Dinesh Yadav

    Led by Dr. Dinesh Yadav, Assistant Pro​fessor of Lighting Design and Technical Director of Theatre and Dance at the University.......

  • Fundamentals of Lighting Design for Concerts With Craig Rutherford

    Where do you start when​​ tasked with developing a lighting design?  What makes a design memorable and interesting? Led by.......

  • Architectural Lighting Products and Lighting Techniques with Annie Dafni

    Lighting is the fourth dimension of architecture. Led by architectural lighting expert and HARMAN Application Engineer, Annie Dafni, this webinar.......

  • Transitioning From Touring to Corporate With Matt Mills

    Lighting expert Matt Mills, who has worked with 3 Doors Down, Linkin Park, Mötley Crüe and many more, details his.......

  • From Idea to Output- The Development Process of a Moving Light With Brad Schiller

    New lighting fixtures don’t just magically app​​​ear on the market. Led by Martin Professional Business Development Manager, this webinar describes.......

  • Incorporating Martin MAC Encore and ELP into Modern Lighting Design with Paul Collison - Webinar

    ​​Led by expert lighting designer, Paul Collison, who has over 25 years of experience, this webinar provides an in-depth look.......

  • The Quality of Light With Brad Schiller

    ​​​A good understanding of standardized lighting measureme​nts—color rendering, color spectrum and color temperature—is important when choosing a lighting fixture.  Led.......

  • Martin P3: Ask the Experts With Wouter Verlinden and Bjoern Stolt

    ​​In this special Q&A webinar, Martin Product Manager, Wouter Verlinden, and Martin Product Specialist, Bjoern Stolt, answer questions and provide.......

  • Basic Introduction to Martin P3 With Wouter Verlinden

    ​​Led by lighting expert and Martin Product Manager, Wouter Verlinden, this high-level introduction to the Martin P3 ecosystem describes the.......

  • When Good Shows Go Bad With John Featherstone

    ​​I​n this webinar, lighting expert, John Featherstone—who has worke​d with Virgin Galactic, John Legend, the NBA, Electronic Arts and many.......

  • Designing at the Speed of Light With Luther Frank

    ​​Led by expert Lighting Designer and Scenographer, Luther Frank, this webinar explores design efficiency and philosophy at scale, including strategies.......

  • Lighting Director Skillset—From Clubs to Arenas and Beyond With Sarah Parker - Webinar

    ​Being a successful lighting director involves more than just the lights. Led by expert Lighting Director, Sarah Parker, this webinar.......

  • Pros and Cons of a Lighting Design Educational Program With Nina Agelvis

    ​Led by Lighting Designer, ​Nina Agelvis, this webinar explores the pros and cons of educational lighting design programs from the.......

  • The Followspot Operator—An Essential Resource With A.J. Pen

    ​Despite all of today’s advanced lighting technology, sometimes the best way to illuminate a performer on stage is with a.......

  • Improvised Lighting on Tour With Juan Trevino

    ​​Led by expert Lighting Designer, Juan Trevino, this webinar describes how cloning a lighting design can help you easily program.......

  • Paperwork From Production Management to Lighting Design With Jenny Bass

    ​​​​Led by expert Touring Lighting Director, Designer, Programmer and Technician, Jenny Bass, this webinar describes how to use strong paperwork.......

  • Light the Music—A Lecture With a Beat With Luther Frank

    ​​​​​​Led by expert Lighting Designer and Scenographer, Luther Frank, this webinar focuses on how to use musical analysis to execute.......

  • LED Lighting for Television with Robert Grobler

    ​​​LED is one of the fastest moving segments of the lighting industry. Led by lighting expert, Robert Grobler, this webinar.......

  • Tour Design Process Basics for Beginners/Students With Lauren Sego

    Led by expert Lighting Designer and Programmer, Lauren Sego, this webinar not only describes the logistical boundaries of designing your.......

  • Lighting 101 With Marion Hall

    ​​​Led by lighting expert, Marion Hall—who has over 30 years of experience in the lighting industry—this webinar offers an in-depth.......

  • The History and Art of the Advance With A.J. Pen

    ​​​In this webinar, expert Lighting Technician, Programmer and Designer, A.J. Pen—who is currently working with OneRepublic and Josh Groban—describes how.......

  • Tabula Rasa—An Immersive Opera in Three Circuits With Luther Frank

    ​​In this webinar, expert Lighting Designer and Scenographer, Luther Frank, describes his lighting design for Tabula Rasa—an immersive jazz opera.......

  • Touring 101—The Nuts and Bolts of Touring With Susan Rose

    ​​In this webinar, expert Lighting Designer, Director and Programmer, Susan Rose—who has toured with major artists including Ringo Starr and.......

  • Working as a Team: Show Designer, Lighting Designer & Lighting Director Presented by Steven Douglas

    ​​Led by expert Lighting and Production Designer, Steven Douglas—who has toured with Alicia Keys, The Killers and many others—this webinar.......

  • Creating a Lighting Design to Take Advantage of Show Limitations With Tess Falcone

    ​​​Led by expert Lighting and Production Designer, Tess Falcone—who has toured with acts such as Jimmy Eat World, Wee​​zer and.......

  • Designing for Theater, Television and Film With Mike Baldassari

    In this webinar, expert Lighting Designer, Mike Baldassari—who has been nominated for Tony and Emmy Awards—describes his approach to designing.......

  • Collaborations in Lighting—Directors, Programmers and Designers With Robert Koenig

    ​​​Led by lighting expert, Robert Koenig, who has over 20 years of experience in lighting for live entertainment, this webinar.......

  • The Art of Making Productions Look Larger With Robert Grobler

    ​​​Led by lighting expert, Robert Grobler, this webinar uses case studies and a Q&A to explain how to create large-looking.......

  • The “Show Kernel” When Programming for Your Touring Artist With A.J. Pen

    ​​​​​Led by lighting expert, A.J. Pen, who has worked as a technician, programmer and designer for feature films, corporate events.......

  • Festival Lighting Control—View From Both Ends of the Snake With Robin Seefeldt

    ​​​Led by festival lighting expert, Robin Seefeldt, this webinar provides an in-depth look at how to pre​​pare and manage festival.......

  • Color Theory for Concert Lighting Design With Craig Rutherford

    ​​​Led by Lighting Designer, Craig Rutherford—who has extensive experience as a Technical Director, Touring Lighting Director as well as Production.......

  • How to Program a Show for a Festival Rig With Lauren Sego

    ​​​This webinar, led by Lighting Designer and Programmer, Lauren Sego, who has worked with artists such Janelle Monáe, Tegan and.......

  • Martin Learning Sessions: Lighting Design for Club Level Touring

    ​​​​​Led by Touring Concert Lighting Designer, Eric Price—whose current clients include Taking Back Sunday, Motion City Soundtrack, Bayside and Skinny.......

  • Lighting Workshop 101 Quick Tips & Tricks of Programming With Susan Rose

    ​​​​Professional lighting designer, director and programmer, Susan Rose—who has toured with various major artists including Ringo Starr and His All.......

  • Lighting for Churches: Live & Video With Lucas Jameson

    ​​​​From fixture selection and placement to proper color levels, this crash course—led by HARMAN House of Worship Solutions Experts, Lucas.......

  • More articles

  • Live Chat with Martin Technical Support

    Live chat is available Live chat is available on this page during business hours. Open Monday-Friday 8:0 Question:    When is live chat.......

  • Approved Lubricant for Martin Fixtures

    Question:    What lubricant should be used on Martin Products? Answer: Whether you have an LED fixture or a fixture.......

  • Architectural - Exterior Range Alternative Paint Colors

    Question:    What are the alternative colors of the Exterior 500/1000/Linear/Wash range? Answer: The alternative colors able to be supplied.......

  • USB flash drive for use on Martin products

    Question:    How should I prepare my USB flash drive for use in Martin products? Answer: Martin fixtures with USB.......

  • Martin Lubrication Of Parts

    Question:    What parts are lubricated or require lubricant? Answer: Martin products with moving components — such as gobo and.......

  • Martin Flightcase caster wheel part number

    Question:    What is the part number for the 100mm caster wheels  found on the Martin flightcases? Answer: There are.......

  • USB Drive Formatting for Martin Products

    Question:    What format does a USB stick need to be in for use with Martin products? Answer: FAT32....

  • Where can I find Martin support?

    Question:    My Martin Professional product has developed a fault or I have a question about a product which I.......

  • Fixture Rigging Options

    Question:    ​Is it possible to mount the lighting fixture at any angle or can it only hang upside down?.......

  • How to Get a DMX Profile to Use with 'X' Brand DMX Controller

    Question:    ​How do I get a DMX profile for my Martin product to use with 'X' brand DMX controller?.......

  • Problems Caused by Lack of Termination

    Question:    Can lack of termination cause problems in my system? Answer: Yes, lack of proper termination can cause control.......

  • Fixture Cutting Out

    Question:    What should be checked on Martin fixtures if the unit is cutting out? Answer: If your fixture is.......

  • Photometrics

    Question:    Where can I find photometrics for my unit? Answer: The photometrics can be found on the product page.......

  • List of Included Accessories

    Question:    How do I know what accessories come with my fixture? Answer: You can find the included accessories in.......

  • Firmware for Replacement Boards

    Question:    Do replacement boards [PCB's] come with current firmware installed? Answer: ​No, replacement boards will need their firmware updated.......

  • Powering Multiple Fixtures in a Chain

    Question:    Can I power multiple fixtures in a chain? Answer: Some Martin fixtures allow power to be relayed to.......

  • Where to Find Martin Firmware Updates

    Question:    Where can I find firmware updates for my fixture? Answer: Firmware updates can be found on our Martin.......

  • Martin Fixture Operating Voltage

    Question:    What voltage can I use on my Martin fixture? Answer: Martin fixtures accept AC mains power at 100-240.......

  • Screw Description for Martin Fixtures

    Question:    What screws do I use for my Martin products? Answer: The type of screw that your Martin product.......

  • Martin Serial Number Location

    Where to Find the Serial Number on Your Martin Lights​:    Architectural lights (Exterior wash line) you can find the.......

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