Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • Home
  • AMX
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

General AMX Inquiries

  • AMX Help Files Not Opening in Windows 7

    Question: My help files will not open in Windows 7 or higher, how do you fix it? Answer: If you.......

  • NetLinx Network Setup

    NetLinx Network Setup In order for the NetLinx system to run on a network, the network settings must be configured.......

  • AMX Device Network Ports

    AMX Device Network Ports The table below lists the most common network ports used for AMX devices.  This table will present only default port values,.......

  • Necessary DNS Configuration on an AMX Processor

    Question: Do you have to configure DNS information on the AMX controller? Answer: If the AMX controller is to make.......

  • Live Chat with AMX Technical Support

    Live chat is available Live chat is available on this page during business hours. Open Monday-Friday 8:0 Question:    When is live chat.......

  • AMX - Default Settings, User names and Passwords for for many AMX Products

    This document lists the default user name and passwords for various AMX products. Directions on how to return to factory.......

  • Which Control Port Should Be Used With Networked A/V Distribution Devices

    Question:    There are two control ports (50001 and 50002) to control Networked A/V end points, which one should be.......

  • Where can I find AMX support?

    Question:    My AMX product has developed a fault or I have a question about a product which I have.......

  • CVE-2024-1086 Vulnerability

    Question: Are AMX devices susceptible to the CVE-2024-1086 vulnerability? Answer: A vulnerability was identified in relation to devices using the Linux.......

  • Apple Store Technical Support for the Apple Retail Stores-MediaBlitz

    Brand: AMX Overview:    The information in this article applies to:  Apple Store Technical Support for the Apple Retail Stores-MediaBlitz.......

  • PC1

    Question: ​Where is the manual for the PC1? Answer: Download the manual Here.....

  • Troubleshooting steps for RS232 control

    Brand: AMX Models: General Overview: This article will cover various techniques for troubleshooting RS-232 communication issues. Is the port sending.......

  • Vision2 set top boxes no longer show in list

    Overview: ​Under certain failure conditions, such as incorrect power down/ power outage, the list of set top boxes in Vision2.......

  • 932-Troubleshooting Serial Ports

    Brand: AMX Models: General Overview: Often in the course of working with an AMX product it becomes necessary to determine.......

  • Relay or IO Status out of Sync

    Brand: AMX Models: General Overview: The information in this article applies to: Relays and IOs on any AMX product, connected.......

  • AMX FieldServer Gateway info

    ​FieldServer Gateway info FieldServer Gateway info At InfoComm 2010, AMX announced a partnership with FieldServer Technologies, a company that manufactures.......

  • 156-Serial Control Specs for AMX Devices

    Brand: AMX Models: General Question:    What is the serial control specs for my device? Answer: Serial control specs for.......

  • 200-RS232 In Depth

    Brand: [List the Brand(s) here on separate lines] Models: [List the models affected here on separate lines] Overview: RS-232 was.......

  • Are your CloudworX Ports Open

    Brand: AMX Models: AMX VARIA Touch Panels AMX CE Series Control Extenders AMX MU Series Automation Controllers AMX SVSI N2600.......

  • HDCP explainer

    Brand: AMX Models: DXLink What is HDCP? HDCP (High-bandwidth Digital Content Protection) is a technology used to prevent unauthorized copying.......

  • MQTT: What it is and Why it Matters With Ian Craigie

    ​​​​​​​​​​​​​​Led by Technical Trainer for HARMAN Professional University, Ian Craigie, this webinar provides an introduction to the widely-adopted MQTT network.......

  • It is Effective in a Top Down Approach With Kyle Barron

    Led by Technical Trainer for HARMAN Professional University, Kyle Barron, this webinar examines design methods using the industry’s top networked.......

  • Don’t Be That Guy With Kyle Barron

    ​​Led by Kyle Barron, Technical Trainer for HARMAN Professional University, this webinar covers​​ some of the most common aspects of.......

  • Digital Audio Conversion: Go Digital with Al Crain

    Led by HARMAN Technical Trainer, Al Crain—who has over 20 years of experience in the AV industry—this webinar describes how.......

  • DVX 4K60: Configuring Distance Learning Enabled Training Environments with Jeff Burch

    ​HARMAN’s Director of Product Management for the Video and Control Group, Jeff Burch, demonstrates how to configure AMX Enova DVX.......

  • Configuring the IP Address on your Mac or PC

    ​​How to configure the IP settings on a PC or Mac for the purpose of connecting to a NAV system........

  • Introduction to System Commissioning

    ​​​A brief overview of the CT131 training course.​​​ Transcript ***Insert Script Here***....

  • Role of the Designer

    ​​The role of designer when putting a complete solution together for the end user.​ Transcript ***Insert Script Here***....

  • Power Considerations

    ​The power and calculations for proper design.  The video also ou​tlines the power requirements for the many AMX devices that.......

  • Getting to Know RMS & RPM

    ​​The specifications and applic​​ations for AMX RPM and AMX RMS. Transcript ***Insert Script Here***....

  • Audio Distribution

    ​​This video describes and talks about the Precis DSP and Alero mic mixer.​ Transcript ***Insert Script Here***....

  • AMX Device Control

    ​​The functions and limitations of the AMX Control platform. It also includes the older NI Seri​​es specifications. Transcript ***Insert Script.......

  • Deploying a Dynamic Networked AV System with SVSI

    ​​​​​Deploying a dynamic Network A​V system with SVSi endpoints and NetLinx control. SVSi configuration and NetLinx coding are covered in.......

Popular AMX Articles

    No popular General AMX Inquiries articles yet.

    Videos for this Category

    Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
    Expand