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G4 S Series Touchpanel Hotfix Firmware

Written by Will Fraser

Updated at February 13th, 2026

Table of Contents

Brands: Models: Downloads: Information: Prerequisites: Known Issues: Revision History: Programming Information:

Brands:

  • AMX

Models:

Product Name:

  • Modero S Series Touch Panels

SKU / FG #:

  • FG2265-01    MSD-1001-L, 10.1 MODERO S LANDSCAPE WALL TOUCH PANEL
  • FG2265-02    MSD-701-L, 7.0 MODERO S LANDSCAPE WALL TOUCH PANEL
  • FG2265-03    MSD-431-L, 4.3 MODERO S LANDSCAPE WALL TOUCH PANEL
  • FG2265-05    MST-1001, 10.1 MODERO S LANDSCAPE TABLETOP TOUCH PANEL
  • FG2265-06    MST-701, 7.0 MODERO S LANDSCAPE TABLETOP TOUCH PANEL
  • FG2265-07    MST-431, 4.3 MODERO S LANDSCAPE TABLETOP TOUCH PANEL
  • FG2265-31  MSD-1001-L2, 10.1 MODERO S LANDSCAPE WALL TOUCH PANEL
  • FG2265-32  MSD-701-L2, 7.0 MODERO S LANDSCAPE WALL TOUCH PANEL
  • FG571-07   HPX-MSP-7-BL, HYDRAPORT TOUCH CONN PORT 7 PANEL BLACK
  • FG571-08   HPX-MSP-7-SL, HYDRAPORT TOUCH CONN PORT 7 PANEL SILVER
  • FG571-09   HPX-MSP-10-SL, HYDRAPORT TOUCH CONN PORT 10.1 PANEL SILVER
  • FG571-10   HPX-MSP-10-BL, HYDRAPORT TOUCH CONN PORT 10.1 PANEL BLACK

Device IDs: 

  • 0x0192 (MST-1001)
  • 0x0193 (MSD-1001-L and MSD-1001-L2)
  • 0x0190 (MST-701), 0x0191 (MSD-701-L and MSD-701-L2)
  • 0x018E (MST-431), 0x018F (MSD-431-L)
  • 0x01D4 (HPX-MSP-7), 0x01D5 (HPX-MSP-10)

Downloads:

Version: 2.108.49
Release Date: 05/17/18
Download Link:

SW2265_ModeroS_v2_108_49.zip

Previous Release:

SW2265_ModeroS_v2_108_45.zip


Information:

Changes in This Release:

  • Fixed several bugs with subpage scrolling that could freeze the subpage viewer button.
     

Prerequisites:

  • TPDesign4 v3.3 build 674 or later, with G4 Support Files version 3.3.58 or later
  • Intercom module v1.9 or later (if using with Intercom)
  • SIP module 2.11 or later (if using with SIP)

Known Issues:

 
ETHERNET:

It is possible on some panels for the device's MAC address to get lost or  corrupted.  If this happens, the device will automatically generate a random MAC address.  This address is not guaranteed to a Globally Unique Identifier(GUI), but it will not conflict with any non-AMX devices. If the device is having connectivity issues, it is recommended that the "check eeprom" command be run from a telnet session.  This command will check the MAC address, and give the user the option to fix it.


VIDEO:

The following streaming video modes are supported for the 7" Modero S Touch  Panels: MPEG2 video and MP2/MP3 audio over MPEG2 Transport Streams  (from MAX-CSE or Vision2 Server), H.264 video and AAC audio over MPEG2  Transport Streams (from MXA-MPL or Vision2 Server), and Motion JPEG over  HTTP. 3rd Party MPEG2 and H.264 encoders have not been tested, are not  supported by AMX, and may or may not work.  Please see the Modero S  Programming Guide for more detailed recommendations on video configuration.

The following streaming video modes are supported for the 4.3" Modero S  Touch Panels: Motion JPEG over HTTP

Streaming Video/audio performance can depend on multiple factors, like:
downscaling ratio, network bandwidth, network congestion, other simultaneous panel activities, stream characteristics (bit rate, encoding method), etc.  There is no buffering on the panel for video streams (though there is a  small latency), so any anomaly in the network can result in a visible (or  audible) glitch. To help improve performance in challenging environments,  consider reducing the resolution of the content (480p is recommended),  reducing the bit rate of the stream, reducing the downscaling ratio, and  preserving the aspect ratio.

For any type of streaming video, there could be a 1-3 second latency. For  Motion JPEG, this latency can be improved by using smaller (i.e. < 800x480)  video buttons and/or reducing the frame rate of the server.


BLUETOOTH:

A Bluetooth handset (i.e. MXA-HST) can occasionally fail to reconnect  automatically if powered off or carried out of range, then brought back  into range. In this case, the user can manually reconnect by going to the  Bluetooth setup pages


RECOVERY:

It may take several presses to get the touch to register if attempting to  use the "Dots During Boot" firmware rollback method.  Firmware rollback is  also available from the Setup Pages menu if needed.


Revision History:

Version 2.108.

  • Support for ^STS command to disable/enable subpage touch scrolling
  • Support for ^SRO command to reset subpage ordering within a viewer
  • Fixed Grandstream UCM-6102 SIP registration error
  • Fixed sluggishness issue when MXA-MPL is enabled


Version 2.108.40

  • Fix for hostname persistence when using static IP configurations on an MST-431 and MSD-431.
  • Added User-Agent field in HTTP headers for dynamic image downloads to support servers that require it.
  • Migrated to Dropbear SSH 2016.74 to address the following related  vulnerabilities; CVE-2016-7406 CVE-2016-7407 CVE-2016-7408 CVE-2016-7409.
  • Added fix for the Ping Command security issue.
  • Decreased the time for the Subpage scrolling to stop at its anchor
  • Fixed issue where the panel would either lockup or reboot due a memory leak and poor graphics memory management.
  • Fixed issue where the panel would reboot when the Computer Control window is  set to scaled to fit.


Version 2.108.20

  • Fix for hostname persistence when using static IP configurations on an MST-431 and MSD-431.
  • Added User-Agent field in HTTP headers for dynamic image downloads to support servers that require it. 

Addressed Common Vulnerabilities and Exposures List:

  • CVE-2012-0920
  • CVE-2013-4421
  • CVE-2013-4434
  • CVE-2015-7547 
  • CVE-2016-7406
  • CVE-2016-7407
  • CVE-2016-7408
  • CVE-2016-7409

Programming Information:

Subpage Viewer

  • ^SRO-<vt addr range> Subpage reset order.  This command can be used to reset the order of subpages within a subpage viewer to the original order as specified by the panel design  files.  

Example:    Send_command 10001:1:0,'^SRO-1'
 

  • ^STS-<vt addr range>,<enable state> Enabling subpage touch scrolling.  This command can be used to enable or  disable subpage touch scrolling for a given viewer button or set of viewer buttons. vt addr range – Specifies the address(es) of the subpage viewer button to be modified. 
     
  • Enable state - This value can be either "on" or "ON" or "1" to enable dynamic  reordering for the specified viewer button(s). Any other value will disable dynamic  reordering for the specified viewer button(s).  Subpage dynamic reordering is disabled  when the STS enable state is enabled.  When the STS enable state is disabled, subpage dynamic reordering is restored to the previous state as set by the last ^SDR command issued.

 Example:    Send_command 10001:1:0,'^STS-1,0'

 

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Table of Contents

Brands: Models: Downloads: Information: Prerequisites: Known Issues: Revision History: Programming Information:

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