N2600S IR Pronto Commands Not Saving in Unit GUI
Escalation Article
Written by Richard Gregory
Updated at March 19th, 2026
Table of Contents
Brand:
- AMX
Summary:
N2600S IR pronto commands not saving in unit GUI when carriage returns are included in the HEX code.
Escalation Ticket:
TSC-00439945-ESC001
JIRA Ticket:
HPSD-30735
Problem:
N2600S IR pronto commands not saving in unit GUI.
Solution:
Do not use carriage return in the HEX code entries.
Affected Products:
- N2612s / N2612S-C
- N2622s
Related Videos
Table of Contents