Early Access Firmware Disclaimer:

Early Access software has not been fully tested and has only been checked for the issues it addresses. Some features may be incomplete, subject to change, or may not function as intended. You might experience unexpected errors, limited functionality, or disruptions, and the software's stability may vary. We encourage you to send feedback through our Technical Support team. While we appreciate and welcome your input, we make no guarantees about implementing specific changes. Please also note that support for early access software is limited, and response times for fixes will vary. By using this Early Access Software feature, you acknowledge that it is provided as-is and agree to assume the risks associated with pre-release software. 

Product Name: N-Series N26x5 Video Encoder/Decoder

FG #: AMX-N26E013 (NMX-ENC-N2615D-WP)

AMX-N26E013-EK (NMX-ENC-N2615D-WP-EK)

AMX-N26D013 (NMX-DEC-N2625D-WP)

AMX-N26D013-EK (NMX-DEC-N2625D-WP-EK)

AMX-N26E011 (NMX-ENC-N2615-WP)

AMX-N26E011-EK (NMX-ENC-N2615-WP-EK)

AMX-N26D012 (NMX-DEC-N2625-WP)

AMX-N26D012-EK (NMX-DEC-N2625-WP-EK)

Version: v2.0.4

Release Date: 10/17/2025

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Information

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*** FW version 1.5.8, 1.5.9 and anything 1.6.x should be discontinued and not deployed to a production environment. Audinate identified and fixed a critical bug that necessitated an urgent patch to prevent potential data corruption. As a result, any units on those FW should be upgraded to 2.0.0 as quickly as possible. 

The best practice when updating N26x5D wallplates firmware from v1.5.x to v2.0.0.

1. Close Dante Controller

2. Wait 10 minutes

3. Use N-able Firmware Updater to update units firmware

- The update package includes minimum version 1.3.8.

- Included is a folder called "Web". The folder contains firmware 1.3.8 and 2.0.0 files to update the MWC function using the

webpage address "http://<IP>/fwup.html" and upload the correct .bin file for the model and version needed. 

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1. Prerequisites

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Units must be on firmware version 1.3.8 to update to any higher versions.

Minimum N2600 Firmware:

- All Wall Plate units must be on version 1.3.8 before attempting this update.

**If needed or issues updating with N-Able, update the device with the desired version of firmware from the Web folder at the 

link http://<device_ip>\fwup.html by uploading the .bin file to the MWC firmware from the Web folder. 

N-Able:

The minimum version of N-Able must be 5.1.6,

https://www.amx.com/en-US/product_families/amx-n-able-control-software

For questions, please refer to the user manual:

https://www.amx.com/en-US/site_elements/amx-instruction-manual-amx-n26x5d-wallplates

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2. Known Issues

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*** Once updated to FW version 1.5.8 or newer, you cannot roll back the firmware. ***

- The status LED sometimes has a variable flash rate.

- HDCP Error screen (Purple Screen) is sometimes not shown when the Encoder is set to no HDCP

advertisement and an HDCP device is connected. A black screen is seen instead.

- Deleting a Host or Local Play image. The unit will need to be rebooted to reclaim the storage.

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3. Revision History

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Version 10/17/2025 (v2.0.4)

- Fixed an issue with the hdmiOn/hdmiOff command

- Fixed an issue with the hostplay after the source is connected or disconnected

- Switching Stability Enhancements

Version 7/03/2025 (v2.0.0)

*All Notes have been pulled up into FW 2.0.0 release notes*

- Enhanced the Dante AV-A Support

- Enhanced N-Act Serial Events

- Enhanced support for H-Control

- Enhanced support for Serial Port when using Muse Automater

- Enhanced H-Control descriptor settings

- Fixed an issue when discovering devices in different broadcast domains

- Fixed an issue when recalling RS232 saved strings from the Web Page

- Fixed an issue where sending KVMMainIP0.0.0.0 would not function

- Fixed an issue where the video wall was unable to be set to 16x16

- Fixed an issue with Host/Local Play "Ghosting" appearing

- Fixed an issue with serial communication involving null, Hex '00'

- Fixed an issue with the customized MultiCast Address calculating incorrectly

- Fixed an issue where, on rare occasions, audio could be lost after returning from Host Play

- Fixed an issue with 4K30 resolution on the N2625D

- Fixed an issue with Local Play displaying sometimes 

- Fixed an issue when disconnecting KVM routes

- Switching Stability Enhancements

- Security Patches

Version 12/17/2024 (v1.5.7)

- Enhanced N-Act

- Stability Enhancements

- Security Patches

Version 11/15/2024 (v1.5.3)

- Fixed a timing issue with Local Play Holdoff timing

- Fixed an issue with EDID not saving from the webpage

- Fixed an issue with RS232 serial strings

- Fixed an issue with Debug logging not being able to be downloaded

- Fixed issue with disconnecting USB/KVM signals using 0.0.0.0 IP address

- Enhanced support for N-Act

- Enhanced support for HControl

- Stability of the stream switching for video

- Stability involving IGMP communications

- Stability Enhancements

Version 10/04/2024 (v1.5.0)

- Enhanced Support for H-Control

- Enhanced switching speed of streams

- Stability Enhancements

Version 9/20/2024 (v1.4.8)

- Added the ability to enable VLAN functionality on the encoder and decoder.

- Added OSD menu enable when pressing ID longer than 5 seconds and less than 20 seconds.

- Added the ability for the decoder to be used as a Dante TX when receiving the SVSI native audio stream.

- Added USB20Route command in getStatus

- Added the ability to turn off Dante Audio/Video from appearing in Dante Management tools.

- Enhanced Support for HControl

- Enhanced Host/Local Play default images

- Fixed an issue with the USB disconnect on the video switch

- Fixed an issue with serial communications involving port 50004

- Fixed an issue where the HDCP screen could be shown when waking a PC from sleep. 

- Stability Enhancements

Version 6/28/2024 (v1.3.8)

- Added Low Power Mode

- Enhanced Support for HControl

- Enhanced Support for N-Act 

- Enhanced “Dante Ready” upgrade compatibility

- Stability Enhancements

Version 5/17/2024 (v1.3.4)

- Enhanced Support for HControl

- Enhanced Support for N-Act 

- Enhanced HDCP advertisement for systems with mixed supported HDCP Type (1.x or 2.2 Displays)

- Fixed an issue with custom multicast addresses

- Enabled “Dante Ready” upgrade compatibility

- Stability Enhancements

Version 3/29/2024 (v1.3.0)

- Added ID Button functionality

- Added Virtual Network USB 2.0 (Supports USB 2.0 from up to 4 decoders to 1 encoder)

- Added Host/Local Play functionality

- Added Multicast address override

- Added SVSI N-Act events

- Enhanced Support for HControl

- Enhanced HDCP advertisement for systems with mixed supported HDCP Type (1.x or 2.2 Displays)

- Fixed issue where if an encoder has no source, it will cause the unit to have an extended boot time

- Fixed Default EDID to Stereo (2-Channel)

- Stability Enhancements

- Security Patches

Version 3/7/2024 (v1.2.8)

- Added Support for HControl

- Enhanced HDCP advertisement for systems with mixed supported HDCP Type (1.x or 2.2 Displays)

- Enhanced codec compatibility with N2600S Series

- Stability Enhancements

- Security Patches

Version 11/03/2023 (v1.2.6)

- Added Video Wall functionality to the decoder

- Stability Enhancements

- Security Patches

Version 10/18/2023 (v1.2.5)

- Corrected issue where the device model description changed

- Stability Enhancements

- Security Patches

Version 09/07/2023 (v1.2.4)

- Corrected an issue when switching from HDMI to USB-C

- Continuing Stability Improvements

Version 06/09/2023 (v1.1.9)

- Continuing Stability Improvements

Version 05/22/2023 (v1.1.7)

- Continuing Stability Improvements

Version 02/23/2023 (v1.0.4)

- Initial Release

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