Question:

How can I change my Client Secret in the RMS Enterprise Interface for Microsoft Exchange Web Services without re-mapping all my locations?

Answer:

Currently, any changes to the Exchange connection information in the plugin will force all rooms to be un-mapped. Here is the process around having to re-map all of the locations:

1. Stop Tomcat on the RMS server
2. Stop the RMS Enterprise Scheduling Interface for Exchange service
3. Copy the entire Exchange Scheduling Interface folder to a different location as a backup, the default locations for the folder is C:\Program Files\AMX\Resource Management Suite
4. Start Tomcat on the RMS server
5. Open the ExchangeSchedulingConfiguration program
6. Once the RMS server is accessible again, test and save the RMS server settings on the configuration program
7. Stop Tomcat on the RMS server **Note**: This step is very important, not performing this step will cause the next step to wipe out all mapping information
8. Change the connection information, click Test Connection, and click Save Exchange Settings
9. A warning will appear. Select Yes to proceed.
10. Close the EWS configuration program
11. Stop the RMS Scheduling Interface for Exchange service
12. Restore the saved Exchange Scheduling Interface folder to its original location
13. Start Tomcat on the RMS server
14. Open the EWS configuration program and close the program