SVSi RTSP Stream Failure With Audio Enabled
Escalation Article
Written by Aarron Abbasi
Updated at July 16th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- NMX-DEC-N2622S
- NMX-DEC-N3322D
Summary:
When using a Bosch camera RTSP stream with audio as the source for SVSi N2600/N3300 decoders, the stream does not display on the decoder.
Troubleshooting:
For N2600 units, try updating to version 2.0.1 firmware or newer.
For N3300 units, try updating to version 1.7.0 firmware or newer.
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.