N2600’s "Discover by IP" Function Fails Across VLANs
Escalation Article
Written by Richard Gregory
Updated at June 30th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- AMX-N26E001 - NMX-ENC-N2612S
- AMX-N26D001 - NMX-DEC-N2622S
- AMX-N26E001C - NMX-ENC-N2612S-C
- AMX-N26E013 - NMX-ENC-N2615D-NA
- AMX-N26E013-EK - NMX-ENC-N2615D-EK
- AMX- N26D013 - NMX-DEC-N2625D-NA
- AMX- N26D013-EK - NMX-DEC-N2625D-EK
Summary:
N2600’s "Discover by IP" function fails across VLANs because it responds via broadcast (255.255.255.255) instead of unicast to the sender’s IP (like legacy SVSi devices).
Troubleshooting:
This issue has been fixed in Latest FW for N2600S and Wall Plates in the links below: