Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Installing Firmware on Soundcraft Si Series Consoles Unzip the files to a USB key in the root directory, you should.......
Overview: If your Si console is freezing or failing to store and recall shows, it may need the SD card.......
Question: How do I setup ViSi Remote with my Soundcraft Si console? Answer: Start with the console powered off. Connect a.......
Setting Up Si Mixer For Remote Control w/ ViSi Remote and/or ViSi Listen This will show how to setup an.......
Administrator Password Reset In order to reset the administrator password on a Soundcraft Si Series console and put the security.......
Instructions: 1. Power the Unit Off If the unit is not powered off, power off the unit by holding the power button.......
The following procedure will restore the console back to the factory defaults. NOTE: All settings, cues, users, profiles and shows.......
Copy and Paste Do Not Work In Si Offline Editor Even when following all instructions, Copy and Paste does not.......
Question: Why is my Si Console showing a fatal error after installing a Madi/USB card? Answer: Please update your.......
Question: My output/input button is greyed out on the patching page, how do I fix this? Answer: You can.......
Question: Is my Si Series Mixer compatible with Mac OS Big Sur and new M1 Mac computers? Answer: From.......
Question: Can the Si 1 be controlled wirelessly? Answer: No. The original Si series cannot be connected to or.......
Question: On a channel, why is the mix width not changing when I am in LCR mode? Select a.......
Question: Can all shows be saved at once on the Si Mixer? Answer: No. The shows must be.......
Question: How do I need to set up the dip switches on the Si Multi Digital card? Answer: To.......
Question: How can I reset the I/O configurations on my Si console? Answer: To reset the I/O settings on.......
Question: What is the recommended headphone impedance for the Signature series mixers? Answer: Soundcraft recommends the use of headphones.......
Question: What are the cabling requirements for a Vi or Si Stagebox? Answer: Cat5e or Cat6 UTP Solid Core........
Question: What are the correct DIP switch settings on the Si MADI/USB Combo Card? Answer: With the current line.......
Question: How should a Si or Vi mixer be connected to the network for remote control operation with HiQnet.......
Question: After installing the Si Dante card into my mixer and the secondary port is not working, why is.......
Question: Will the Multi Digital Card work in the current OS, MAC, or Windows Operating Systems? Answer: Last supported.......
Question: Why do mixer outputs or individual channels have no audio even though there is meter movement? Answer: There.......
Question: How do I use Subgroups on my Si mixer? Answer: First, select each channel that you want to.......
Question: I can recall a show or cues in a show so why do some channels not change? Answer:.......
Question: What is the part number of the microphone card that is used in the Si consoles? Answer: In.......
Question: What are the part numbers of the Yotta boards that are used in the different versions of the.......
Question: How do I use the ALT and CLR function buttons on Si consoles? Answer: Here is a list.......
Question: Are the Si series mixers compatible with macOS Ventura and M2 chipped Mac? Answer: Yes. They are plug.......
Question: What are the part numbers of the knobs on the Si Expression consoles? Answer: The knob part numbers.......
Question: What are the part numbers of the knobs on the Si Performer console? Answer: The knob part numbers.......
Question: What Are the Different Dante Cards Available for Si and Vi Mixers? Answer: This article will discuss the.......
Question: I have Dante on a Si/Vi mixer, with no free slots. How can I connect to a BLU.......
Question: How can I get the LCD screen ribbon cable used in the Si series consoles? Answer: The LCD.......
Question: What is the part number of power supply used in the Si series consoles? Answer: The current part.......
Question: Are the Si series mixers compatible with macOS Sonoma? Answer: Yes, the Si series are plug and play.......
Question: Is my Si Series Mixer compatible with Mac OS Tahoe? Answer: From preliminary testing with an M2 Macbook.......
SD Card Format Procedure The SD card needs to be formatted in the console when the card is replaced. Si.......
Question: How To Patch MADI Channels to and From Computer Via USB Answer: This will show how to patch.......
How to Save a New Show or After Updating a Current Show: Press Menu button to bring up main.......
Question: What are the part numbers of the knobs on the Si Impact console? Answer: The knob part numbers.......
Question: How can I get the LCD screen ribbon cable used in the Si series consoles? Answer: The ribbon.......
Unlike the Si Expression and Si Performer, the Si Impact does not have ¼" line inputs. There are 4 stereo.......
The Si mixer option card channel numbers may not be the same as the channels on the connected device. This.......
Question: Why is my Si mixer asking for software update when I turn it on? Answer: When powering the.......
Question: Can snapshots be saved and transferred to a different show? Answer: No. The Si series does not have.......
Question: What's the difference between the dual MADI card and the MADI/USB card? Answer: The dual MADI card has.......
Question: What causes the Output Fader to turn red and stop controlling the Main Outputs? Answer: The Fader and.......
Question: Why am I not getting bi-directional audio with my Signature Series mixer? Answer: If audio between the Signature.......
Question: Why does the Signature Series mixer USB PC interface play or record audio, but not both at the.......
Question: Can you use the ¼ inch input and the Microphone input at the same time on the Signature.......
Question: Can I change the input channel's routing point on the Signature MTK? Answer: No, on the Signature.......
Question: What are the part numbers of the faders used in the Si consoles? Answer: The part number of.......
Question: Can I use a TS footswitch for the FX Mute function? Answer: Yes- Either TS or TRS footswitch.......
Question: Can you insert plug-ins on channels of Signature mixers? Answer: The Sends to USB are right after the.......
Question: Why is the FX on my Signature mixer always at the first preset when I power on? I.......
How to use the same physical input on multiple channels: This is how to assign a single physical input to.......
Si Mixer Show File Compatibility and Interoperability: You can use files between Si mixers of different sizes but some abnormalities.......
A Practical Example of Direct Output Gain Stabilization in Action For many sound engineers taking a direct out feed from.......
Contents In Introduction to MADI ...............................................................................…....….........................1 Application Example1A, Sharing a stagebox ..............................................….................................2 Application Example1B, sharing a stagebox .....................................
Pro Tools Setup on Mac This document outlines how to get your MADI USB Combo card set up with Pro.......
How to Setup and Operate Aux Fed Subwoofers In Sound Systems This guide will walk you through setup and.......
Linked Channels Will Set To Pre Fader In Aux Mixes Link 2 channels and you may find the second (even).......
With the Mixer powered on: Press the MENU button. From the Main Menu screen select the SHOW button. This.......
The default configuration has 32 channels on the surface. This will show how to add or subtract channels from the.......
Brand: Soundcraft Models: Si Series Mixers How to use Matrixes on Si Mixers Si mixers have four Matrixes, each can.......
How do you pan Channels in a Stereo Aux mix? In a stereo aux mix, you can either inherit the.......
Si Performer and Si Expression feature both analog and digital inserts, whereas the Si Impact have digital inserts only. There.......