N2600S HControl Protocol Missing Wall API commands
Escalation Article
Written by Aarron Abbasi
Updated at July 16th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- NMX-ENC-N2612S
- NMX-DEC-N2622S
Summary:
HControl protocol for N2600 series does not include video wall commands, preventing configuration of video walls via HControl, requiring manual setup via web UI or direct API commands.
Troubleshooting:
Update units to version 2.0.13 firmware or newer.
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.