N2600 Serial Port Return String Displaying Incorrectly
Escalation Article
Written by Richard Gregory
Updated at July 28th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- AMX-N26E001 (NMX-ENC-N2612S)
- AMX-N26E001C (NMX-ENC-N2612S-C)
- AMX-N26D001 (NMX-DEC-N2622S)
- AMX-N26E013-EK (NMX-ENC-N2615D-WP-EK)
- AMX-N26D013 (NMX-DEC-N2625D-WP)
- AMX-N26D013-EK (NMX-DEC-N2625D-WP-EK)
- AMX-N26E011 (NMX-ENC-N2615-WP)
- AMX-N26E011-EK (NMX-ENC-N2615-WP-EK)
- AMX-N26D012 (NMX-DEC-N2625-WP)
- AMX-N26D012-EK (NMX-DEC-N2625-WP-EK)
Summary:
N2600 units do not report received serial strings correctly and present as vastly different from the string originally received to the serial port from the third party device.
Troubleshooting:
Issue fixed in latest firmware.
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.