N2600 Flash Failure Over Time Causing Irreversible Failure
Escalation Article
Written by Richard Gregory
Updated at June 30th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- AMX-N26E001 - NMX-ENC-N2612S
- AMX-N26D001 - NMX-DEC-N2622S
- AMX-N26E001C - NMX-ENC-N2612S-C
- AMX-N26E013 - NMX-ENC-N2615D-NA
- AMX-N26E013-EK - NMX-ENC-N2615D-EK
- AMX- N26D013 - NMX-DEC-N2625D-NA
- AMX- N26D013-EK - NMX-DEC-N2625D-EK
Summary:
The unit drops offline and loses it's config info. The MAC address changes and the serial number shows N26220000000. Having Dante enabled seems to speed the progression of this failure.
Troubleshooting:
This issue is fixed in the v2.0.x or newer firmware.