Issue resolved in Muse and Blu: Multiple Mute/ Unmute Command Responses
Escalation Article
Table of Contents
Brand:
- AMX
- BSS
Summary:
After deploying code to and rebooting the Muse controller, when issuing mute/unmute commands on Blu-xxx devices via Muse Automator, multiple alternating responses are triggered instead of a single action.
Escalation Ticket:
TSC-00446402-ESC001
JIRA Ticket:
HPSD-30934
Problem:
Deploy and push a control project to the Muse controller. Command will work as expected.
Reboot controller.
Send mute command to Blu-xxx device.
Event node returns multiple toggled statuses for a single mute command.
Solution:
Issue resolved with Muse version 1.3.51 or newer firmware.
Affected Products:
- MU-1000
- MU-1300
- MU-2300
- MU-3300
Table of Contents