N1000/N2000 Clock Domain Settings Not Working as Expected

Escalation Article

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

Affected Products:

N1000A series
N2000A series

Summary:

Clock domain settings cannot be changed on N1000/N2000 SVSI devices when using Dante Domain Manager (DDM). Device will not take a new clock domain, it always stays at 0.

Troubleshooting:

Confirmed by Audinate that this is expected behaviour. When using DDM and SVSi AES67-compatible devices, only clock domain 0 is possible. However, AES67-compatible devices can use different domains if not handled via DDM.