NMX-NVR-N6123 Troubleshooting Guide for No Content Conversion

NMX-NVR-N6123

Network Video Recorder

SKU(s)

FGN6123

Warranty Period: 3 years

Warranty Action: First 6 Month AR/ Credit. Remainder of 3 Years, return to base repair

Problem:	What to check:	Attempted resolution:
Content cannot be converted	Source HDCP status	HDCP-enabled content such as Blu-Ray footage cannot be converted/ exported
N3000 content cannot be converted	Encryption status	N3000 encrypted streams cannot be converted, change to unencrypted stream
Conversion unavailable after recording finished	Conversion status - Conversion takes 1.5 times recording duration	Check mode section in device webpage for conversion completion status

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