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Q-SYS Plugin for I-Tech HD Faulty Delay Settings

Escalation Article


Written by Andras Bagoly

Updated at November 3rd, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • Crown

Affected Products:

  • IT12000HD-U-EKFX
  • 4X3500HDB-U-EKFX
  • 4X3500HDS-U-EKFX
  • IT5000HD-U-EKFX
  • IT9000HD-U-EKFX

Summary:

A software issue was identified where the Crown plugin for Q-SYS did not address delay settings for I-Tech amplifiers. 

Troubleshooting:

Update the Q-SYS I-Tech plugin to version v1.4.1 (7.1.25).

Crown I-Tech HD - Q-SYS Plugin v1.4.1

If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.

 

 

 

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Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

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  • I-Tech 4x3500 - Front Panel Dark
  • 4x3500HD Dual Mode Preset Recall Does Not Exit Bridge Mode
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