Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) Video Manual Series (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) Video Manual Series (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ OMNI Soundweb™ OMNI AVoIP Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) Video Manual Series (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Software (Crown) Discontinued Products (Crown) Video Manual Series (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • FLUX::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC Macula P3 VC VDO Tools Discontinued Products (Martin) Video Manual Series (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • BSS
  • Software (BSS)
  • AVX Suite
  • AVX Suite Support Guides

AVX Architect - VoIP Properties

Technical Support Guide


Written by Will Fraser

Updated at October 30th, 2026

Table of Contents

Brands: Models: Overview: Description: SYSTEM View: VIRTUAL View:

Brands:

  • AMX
  • BSS Audio

Models:

  • AVX Suite

Overview:

This article continues expanding on AVX Architect and examines basic VoIP properties.  Not all available VoIP settings are covered in this article; however, the most important settings for getting started are highlighted. 

To see a video of this article, click HERE.


Description:

VoIP is available on both the OMNI 256p and 512p processors.  The only difference between their VoIP capabilities is the available channel count.  The OMNI 256p has 32 channels of VoIP, while the 512p has 64 channels.

 

SYSTEM View:

In the SYSTEM view, select the processor in the workspace. 

In the PROPERTIES section of the right pane, a section for VoIP is provided. 

One important note concerns a setting above the VoIP section: Network Traffic Mode. 

This setting is significant because, by default, VoIP is configured to operate on the secondary HControl port. 

This can be changed to allow VoIP on both ports in cases of daisy-chaining processors or to isolate VoIP and HControl.  Refer to the article on Network Traffic Modes for additional information.

Within the VoIP properties, most settings do not require modification and will be covered in greater detail in a separate article. 

Here, the Domain Name or IP address of the VoIP domain is displayed, along with the Proxy Address if a proxy is used. 

Transport Type allows manual selection between AUTO, TCP, UDP, or TLS. 

VoIP CPU Configuration enables changing the VoIP interface between DHCP and a static address.

VIRTUAL View:

The VoIP object can be found can be found in the VIRTUAL view, under the Conferencing section of the VIRTUAL LIBRARY. 

This provides both a VoIP input and output object. 

In the PROPERTIES pane, the usual naming, workspace location, and DSP allocation settings are available. 

The OPTIONS section allows modification of various tones from the default tone. 

End Tone plays when a call ends. 

Ring Tone is the sound of the ringer. 

Answer Tone plays when a call connects. 

Switching these from the default tone to a custom tone adds an input node to the output block that can be fed with a tone generator or media player object.

The DTMF Mode can be changed under the tones section.  The default mode is Out of Band, but In Band, SipInfo, or None are also options. 

DTMF can also be set to have a fixed length with defined on and off times.  Setting the fixed length to Off causes the DTMF to play as long as a button is pressed. 

The Codec setting is Automatic by default, allowing the processor to detect the best codec for a call, but this can be changed to a specific codec. 

User Name, Authentication Name, and Password for the line are provided, as well as a Display Name, which is the name shown when placing or receiving a call.

Related Videos

telecom avx

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brands: Models: Overview: Description: SYSTEM View: VIRTUAL View:

Related Articles

  • AVX Architect - VIRTUAL View: Logic Single Pulse Trigger
  • AVX Architect - VIRTUAL View: Logic Delays
  • AVX Architect - VIRTUAL View: Logic Counter/Shifter
  • AVX Architect - VIRTUAL View: Logic Counter Trigger
  • AVX Architect - VIRTUAL View: Logic Bindable

Related Articles

  • AVX Architect - VIRTUAL View: Logic Single Pulse Trigger
  • AVX Architect - VIRTUAL View: Logic Delays
  • AVX Architect - VIRTUAL View: Logic Counter/Shifter
  • AVX Architect - VIRTUAL View: Logic Counter Trigger
  • AVX Architect - VIRTUAL View: Logic Bindable
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand