Si Impact Loss of Stagebox Preamp Control
Escalation Article
Written by Aarron Abbasi
Updated at August 17th, 2026
Table of Contents
Brand:
- Soundcraft
Affected Products:
- Si Impact
Summary:
Si Impact mixer running version 2.1 build 5 software keeps losing control of connected Stagebox preamp gain controls after a short period of time after startup, requiring a reboot of the MADI board to restore control.
Troubleshooting:
Update mixer to version 2.2 or newer software to resolve this issue.
Download Si Impact Software Update
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.
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