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PR Series Switcher Firmware

Software / Firmware Update

Written by Stephen Steiner

Updated at April 2nd, 2026

Table of Contents

Brands: Models: Downloads: Programming Information: Prerequisites: Known Issues: Revision History:

Brands:

  • AMX

Models:

Product Name:

  • PR-0402
  • PR-0404
  • PR-0602
  • PR-0808

SKU / FG #:

  • AMX-PR-0402
  • AMX-PR-0404
  • AMX-PR-0602
  • AMX-PR-0808

Downloads:

Version: 2.23
Release Date: 3-11-2026
AMX-PR-0402 Firmware

AMX-PR-0404 Firmware

AMX-PR-0602 Firmware

AMX-PR-0808 Firmware


Programming Information:

  • Firmware Upgrade through WebGUI
    • The system will be non-operational during the upgrade procedure below.
      1. In the Switcher Configuration menu, enter the “System” page and then click “Browse” in the Firmware Update Column to open the file selection window.
      2. Select the appropriate KIT file from the target directory.
      3. Click “Update” to start firmware upgrading. The “Power” LED turns RED and keeps flashing.
      4. Once the "Power" LED turns GREEN and stop flashing, the unit finishes upgrading and auto reboots to active.
  • Firmware Upgrade through USB
    • The system will be non-operational during the upgrade procedure below.
      1. Copy firmware file to folder in USB original disk
      2. Insert USB Disk to USB Type A program port
      3. Press "reset" button on the rear panel 5 times in a row, and the unit starts upgrading when the “Power” LED turns RED
        and keeps flashing.
      4. Once the "Power" LED turns GREEN and stop flashing, the unit finishes upgrading and auto reboots to active.
         

Prerequisites:

  • None

Known Issues:

  • None

Revision History:

  • Version 2.23
    • Improved WebGUI reliability by preventing system temp file cleanup from disabling web control 
       functionality over time.
  • Version 2.22
    • Added unsolicited feedback for vidin signal status for connect/disconnect activity (or wake/sleep)
      •  eg. Plugging in a valid signal on input 1 would produce the response:
      • >get valid signal on input 1
      • Removing the signal on input 1 would produce the response:
      • >get no signal on input 1
    • Added NEW command/query "get vidin status: <input>"  where <input> is the input number
    • Added some system settings/status feedback in serial connection on startup (ie. standby, edid, cec, vidin status)
  • Version 2.20
    • Corrected memory issue leading to system lockup over time
    • Modified API command response to "vidin portname" to remove "get" from the beginning of the response
      • eg.  >get vidin portname:1
        • was  get input port 1 named as ROKU
        • is      input port 1 named as ROKU
  • Version 2.18
    • Fixed firmware Upgrade Web UI issue.
    • Fixed can't SSH to WP after upgrade to V2.1x/2.0x firmware issue.
    • Fixed CEC control unavailable issue.
    • Fixed LDAP/S feature fail issue.
    • Fixed webGUI [IEEE 802.1x Authentication] check box issue.
    • Revised username & password from admin:admin to administrator:password
    • Fixed Config saving issue->need to remove "Certificate Directory" in case that upload would fail.
    • Fixed command typos.
    • Fixed Certificate with password reported "Update wrong password" issue.
    • Fixed Telnet/SSH few setting commands feedback "incorrect parameter" issue.
    • Fixed LDAP error that username can't use space.
    • Fixed User Query Attr default would be "uid" issue.
    • Fixed LDAP user name character numbers issue.
    • Fixed Web GUI login timeout issue
    • Fixed Web GUI LDAP setting issue that revision would not be saved.
    • Revised ssh account password default to admin:admin.
    • Revised web description.
    • Fixed CEC manual power on/off function.
    • Added LDAPS & 802.1x functions.
  • Version 1.55
    • Fixed the issue: SSH cannot get corresponding message after telnet turns from off to on.
    • Fixed the issue: the unit cannot get the domain name and DNS information from DHCP server.
    • Fixed the command feedback typos. 
    • Fixed the Set commands issue - If no input data, it will keep current parameter.
    • Adjusted the OSD position to prevent the OSD from being cut off in overscan screen.
    • Changed the EDID library to avoid HDMI source sending unexpected solution.
    • Changed the 'HDCP OFF' on OSD to be ‘NO HDCP’
    • Added IPv6 API commands.
    • Made OSD position adjustable.
      • Options: Top Right,Top Left, Bottom Right, Bottom Left and Center
    • Took out the System/Network/Security Commands on serial port.
    • Added command feedback for "incorrect command" and “incorrect parameter”
    • Added 60 seconds timeout for indirect control APIs.

       

Related Videos

upgrade update

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Table of Contents

Brands: Models: Downloads: Programming Information: Prerequisites: Known Issues: Revision History:

Related Articles

  • PR01-RX Firmware Update
  • Commands for the PR-WP-412
  • Front Menu Settings for the PR Series
  • Enabling the Save Log Files Button on the New Precis Line
  • PRX01-RX firmware update

Related Articles

  • PR01-RX Firmware Update
  • Commands for the PR-WP-412
  • Front Menu Settings for the PR Series
  • Enabling the Save Log Files Button on the New Precis Line
  • PRX01-RX firmware update
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