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Stephen Steiner
stephen.steiner@harman.com
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How to Update Muse via USB
Published June 23rd, 2026 by Stephen Steiner
Brand: AMX Models: MU-1000 MU-1300 MU-2300 MU-3300 Question: How do I update firmware on a Muse controller via USB? Answer: Place the firmware .swu file on a FAT32 formatted USB drive Insert the drive in to the Muse controller Using Putty or another program capable of SSH or RS232 if using the USB-C program port, connect to your Muse Once at the
DGX 4K60 DXLINK Fiber
Published June 30th, 2026 by Stephen Steiner
Brand: AMX Models: DGX DGX-I-DXFP-4K60 DGX-O-DXFP-4K60 DXFP-TX-4K60 DXFP-RX-4K60 Can the Multi-Mode SFP+ Optical Transceivers in the DXLink 4K60 fiber units be replaced with Single-Mode SFP+ Optical Transceivers? Yes, the product was designed and tested to support the use of Single-Mode SFP+ Optical Transceivers. The DGX manual currently states on p
PR Series Switcher Firmware
Published April 2nd, 2026 by Stephen Steiner
Brands: AMX Models: Product Name: PR-0402 PR-0404 PR-0602 PR-0808 SKU / FG #: AMX-PR-0402 AMX-PR-0404 AMX-PR-0602 AMX-PR-0808 Downloads: Version: 2.24Release Date: 6-8-2026 SW_AMX-PR-0402_V2_24.zip SW_AMX-PR-0404_V2_24.zip SW_AMX-PR-0602_V2_24.zip SW_AMX-PR-0808_V2_24.zip Programming Information: Firmware Upgrade through WebGUI The system will be no
Listview Unselect Item
Published June 12th, 2026 by Stephen Steiner
Brand: AMX Models: All models that support listview Question: How do I force my listview to not have a highlighted item? Answer: An example command to unselect all items in the listview is “'^LVN- 1 , -1 , true '” ^LVN-<addr range>,<navigation_command>[,<boolean_select_param>] Case Sensitivity Some touchpanel models may be case
DEC/HEX/ASCII/BINARY Conversion Chart
Published April 29th, 2026 by Stephen Steiner
Question: What are the equivalents for Decimal, Hexadecimal, ASCII, and Binary? Answer: Page 1 is Decimal 0-127, Printable ASCII Page 2 is Decimal 128-255, Extended ASCII
N-Series N26x2S Video Encoder/Decoder Firmware
Published February 13th, 2026 by Stephen Steiner
Brands: AMX Models: AMX-N26E001 (NMX-ENC-N2612S) AMX-N26E001C (NMX-ENC-N2612S-C) AMX-N26D001 (NMX-DEC-N2622S) Downloads: Early Access Firmware Disclaimer: Early Access software has not been fully tested and has only been checked for the issues it addresses. Some features may be incomplete, subject to change, or may not function as intended. You migh
N-Able Software Update
Published February 13th, 2026 by Stephen Steiner
Brands: AMX Models: Product Name: FG #: N-ABLE-PC Downloads: N-AbleSetup_x64_5.3.5.zip N-Able_5.3.5_MACOS.zip Information: Version: 5.3.5 Release Date: 2025-06-20 Prerequisites: Starting in release 2023-09-03, SVSI V-Series is NO longer supported. Known Issues: None Revision History: Version 5.3.5 Added automatic version checks for N-Able. If you op
AMX Network AV Supported Ethernet Switches
Published February 13th, 2026 by Stephen Steiner
Brand: AMX Overview: By design, AMX Network AV uses standard network protocols. The AMX Network AV products should be compatible with any switch that meets the minimum requirements outlined in the following document: AMX Network AV Minimum Network Requirements Note: All Ethernet switches within the Network AV system should be updated to the latest f
DGX 100 series MCPU Update
Published March 20th, 2026 by Stephen Steiner
Brands: AMX Models: FG1061-08 DGX800-ENC Enova DGX 800 Enclosure FG1061-16 DGX1600-ENC Enova DGX 1600 Enclosure FG1061-32 DGX3200-ENC Enova DGX 3200 Enclosure FG1061-64 DGX6400-ENC Enova DGX 6400 Enclosure Downloads: Enova DGX 100 series firmware must be v3.8.25 or later. If an earlier version is loaded please update to the latest DGX kit u
Nav Firmware Versions
Published February 13th, 2026 by Stephen Steiner
Brands: AMX Models: Various Last Updated: May 28, 2025 UPDATEINFO.eyJoIjoiZjRjMTQ4MCIsInQiOiJOLUFibGUiLCJ2IjoiNS4yLjIifQ--. N-Able LINK. https://help.harmanpro.com/n-able-software-update N-Command UPDATEINFO.eyJoIjoiZjRjMTQ4MCIsInQiOiJOLUNvbW1hbmQiLCJ2IjoiNS4yLjE5In0-. LINK. https://www.amx.com/en-US/products/sc-n8002 N2600S UPDATE
Samsung Duet Module Cross Reference List
Published April 24th, 2026 by Stephen Steiner
Brand: AMX Question: What Samsung Duet Module will work with a specific model of Samsung Display? Answer: Consumer Displays Module Name Device Model Samsung_LED_TU7000_Series_IP_Comm_dr1_0_0 UN75TU7000FXZA,UN70TU7000FXZA,UN65TU7000FXZA,UN58TU7000FXZA,UN55TU7000FXZA,UN50TU7000FXZA,UN43TU7000FXZA,UN82TU700DFXZA,UN75TU700DFXZA,UN70TU700DFXZA,UN65TU7
Crown Network Ports
Published April 3rd, 2026 by Stephen Steiner
Brand: Crown Models: CDi Drivecore CDi2x300, CDi2x600, CDi2x1200, CDi4x300, CDi4x600, CDi4x1200 CDi2x300BL, CDi2x600BL, CDi2x1200BL, CDi4x300BL, CDi4x600BL, CDi4x1200BL DCI Network DCi2x300N, DCi2x600N, DCi2x1250N, DCi2x2400N DCi4x300N, DCi4x600N, DCi4x1250N, DCi4x2400N DCi8x300N, DCi8x600N DCi Dante DCi4x300DA, DCi4x600DA, DCi4x1250DA DCi8x300DA,
Automator string building example flow
Published February 13th, 2026 by Stephen Steiner
Brand: AMX Models: Muse Automator Question: How to build a string in Muse Automator? Answer: Please copy and import the example below of how, in Muse Automator, to store values in flow variables and then use those values to create a string to send to a device. This example uses change nodes to store an input number and output number into flo
N-Command 2.0 64bit SVSI Hotfix firmware Updater
Published February 13th, 2026 by Stephen Steiner
Brands: AMX Models: SKU / FG #: FGN8002 FGN8012 Downloads: Early Access Firmware Disclaimer: Early Access software has not been fully tested and has only been checked for the issues it addresses. Some features may be incomplete, subject to change, or may not function as intended. You might experience unexpected errors, limited functionality, or di
Varia DNS Issue Workaround
Published February 13th, 2026 by Stephen Steiner
Brand: AMX Models: All Varia Question: Why does the touchpanel repeatedly fall offline with a controller and the IP settings blink inside the Varia settings? Answer: With static IP addressing, a bad gateway or DNS entry will cause panel to blink the IP address continuously as it attempts the connection.The issue is the panel cannot connect correc
Updating Tomcat On RMS Server
Published February 13th, 2026 by Stephen Steiner
Brand: AMX Models: RMS Enterprise Overview: To keep up with the latest bug fixes and security patches of Apache Tomcat, it may be necessary to update to a newer version of Tomcat. This can be achieved through the process below. Unless otherwise noted, the most recent minor version of Tomcat (X.xx.xx) will work with RMS. Please stay within the major
TP Design 5 on some PC's crashed regularly or with certain projects
Published February 13th, 2026 by Stephen Steiner
Brand: AMX Models: TPDesign 5 Question: Why does TPD5 crash when a project is opened or worked on for a while? Answer: While these are infrequent they are disruptive. The solution is to run TPD5 in compatibility mode for Windows 7 which will make the Windows FTH service more robust with the application. Once this is performed the application wil
Varia ^PKP command always returns to port 1 even if button port is different
Published February 13th, 2026 by Stephen Steiner
Brand: AMX Models: All Varia Question: Why does Varia return ^PKP on port 1? Answer: On the older Modero G5 panels if you set a button to a port other than 1 (Example: 10001:07:00) if this was used to send the command ^PKP (Show private keyboard) when the passcode was entered and done was pressed you would get a string returned from 10001:07:00,
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