NX Series Online Event Not Triggered
Escalation Article
Written by Aarron Abbasi
Updated at September 1st, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- FG2106-01 NX-1200
- FG2106-02 NX-2200
- FG2106-03 NX-3200
- FG2106-04 NX-4200
Summary:
NX Series controllers running version 1.8.183 - 1.8.192 firmware do not trigger an online event for device 0 (zero), preventing programmed items from being actioned as expected once the NX controller comes online.
Troubleshooting:
Update NX controller to version 1.8.193 or newer firmware to resolve this issue.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.