NX Controller Reboots when URL Entry is Unreachable
Escalation Article
Written by Richard Gregory
Updated at October 7th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- All Products containing NX controllers
Summary:
NX controllers on firmware 1.8.205 had an issue where if a controller in the URL entry is not contactable the main controller reboots.
Troubleshooting:
This issue may occur when an NX controller attempts to communicate with a controller defined in a URL entry that is not reachable on the network.
The issue was resolved in firmware version 1.8.216 or later.