Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Control Processing
  • Central Controllers
  • NX-Series Controllers

Modules not loading due to Magic Value error

Written by Gary Brindley

Updated at January 12th, 2026

Table of Contents

Problem: Solution: Please note:

Problem:

Modules are not loading after updating controller firmware to 1.8.x.  In the boot log when the module attempts to load, the following error is generated: 

Exception in thread "DA_DeviceAccess" java.lang.ClassFormatError: Incompatible magic value 1807392802 in class file com/amx/duet/impl/xxx/xxxx/dr1_0_0/xxxxxxxx

Solution:

This is due to a change in how the controller handles the module encryption. 1.6.x can decrypt modules but 1.8.x cannot.  All of the modules in the library and those on the web today ARE decrypted. 

To resolve the issue you will need to download a new copy of the module from developer.amx.com and load that new copy to the controller.  

Please note:

 Module versioning, zip file timestamps, and documentation remained unaltered.

 

 

If this is an RPM project you can either regenerate the project in RPM and reload the full project or you can download the module directly and just load that directly to the controller. 

Related Videos

loadingissue moduleerror

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Problem: Solution: Please note:

Related Articles

  • How to discover processor IP if unknown
  • NX USB Filesystem Support
  • Changing the ICSP Port
  • Chip Shortage for RS-422 & 485
  • OpenSSH Vulnerability CVE-2023-38408

Related Articles

  • How to discover processor IP if unknown
  • NX USB Filesystem Support
  • Changing the ICSP Port
  • Chip Shortage for RS-422 & 485
  • OpenSSH Vulnerability CVE-2023-38408
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand