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Cannot Update SVSI Firmware, Min SW Error

Written by Gary Brindley

Updated at December 29th, 2025

Table of Contents

Question: Answer:

Question:

When updating firmware, what can you do if you receive an error message that says "Cannot update. Min SW is xx/xx/xxx"?

Answer:

In many cases the issues can be resolved by changing the time zone of the PC.

  1. Change the time zone of the PC to Central Time
  2. Reboot PC
  3. Run the firmware update again

If this does not resolve the issue, please contact Tech Support for further assistance.

Related Videos

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Question: Answer:

Related Articles

  • Factory Reset an SVSi Encoder or Decoder
  • How To Modify The Audio EDID On SVSi Devices
  • When should N-Command be used for control of SVSi equipment?
  • What is the maximum distance between the N-Series devices?
  • What is the default IP address of the N8001, N8002, N8012 N-Command?

Related Articles

  • Factory Reset an SVSi Encoder or Decoder
  • How To Modify The Audio EDID On SVSi Devices
  • When should N-Command be used for control of SVSi equipment?
  • What is the maximum distance between the N-Series devices?
  • What is the default IP address of the N8001, N8002, N8012 N-Command?
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