General HARMAN Inquiries

General HARMAN Inquiries

• Frequently Asked Questions

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• Handy Networking Tools Built into Windows

  Brand: ALL Models: Networked Products Question:    What tools are available to troubleshoot my Ethernet network? Answer: PING PING can.......

• How to Register/Recover Account for Harman Pro Portal

  Brand: HARMAN Pro Question:    How do I register for or recover my HARMAN Pro Portal account? Answer: ​​​​​Follow these.......

• Technical Support Guide

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• How to Use Telnet in Microsoft Windows Vista or Higher

  Brand: Microsoft Models: Windows ​​Symptom: When trying to access telnet, from Start/Run or Command Prompt, an error occurs stating telnet.......

• Videos

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• An Introduction to Digital Audio in the Install World with Peter Moses – Webinar

  ​​​​Led by HARMAN installed audio expert Peter Moses, this webinar covers converting audio into digital and then transporting the packets,.......

• Signal Management as Part of an Audio System: Part 1

  ​​​​​​An overview of the various types of signal processing, like Equalization an​d Compression.​  ....

• More articles

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• Contacting HARMAN Luxury Technical Support

  Question: My product has developed a fault or I have a question about a product which I have purchased or.......

• Product Pricing

  Question: How much does my HARMAN product cost / How much did it cost when it was new? Answer: Technical.......

• Service Manuals and Schematics for HARMAN Professional Products

  Question: How can I find service manuals and schematics for HARMAN Professional Products? Answer: HARMAN Professional's policy on intellectual property limits access to.......

• Advance Replacement Policy for HARMAN Professional Accounts

  Policy For all HARMAN Professional brands: If a product is found to be damaged or defective at the time it is.......

• Pro 3D SBOM

  Question: How do I get and use the Pro 3D SBOM system? Answer: Pro 3D SBOM For Professional Audio and.......

• Live Chat with HARMAN Pro Services

  Live chat is available Live chat is available on this page during business hours. Open Monday-Friday 8:0 Question:    When is live chat.......

• Support

  International Support Find authorized distributors and support contacts in your region. Select your country * — select country — Brand.......

• Apache Log4j Vulnerability

  ​Question:​​​​ Are AKG devices susceptible to the Apache Log4j vulnerability (CVE-2021-4428) or other related Log4j vulnerabilities (CVE-2021-45046)? Answer:​​ AKG has assessed all.......

• HIQNET Third Party Programmer Documentation

  Scope This document provides the publicly available means for controlling HiQnet products. Included are the following: HiQnet product architecture All.......

• Is There an Authorized Service Center Near Me?

  Question: I need to have my HARMAN Professional equipment repaired. Is there an Authorized Service Center near me? Answer: To.......

• Compression 101

  Question: How do I setup my compressor? Answer:   Introduction This paper offers a basic explanation of compression for beginners........

• USB-C Connectivity Issues

  Question:  My device will not connect and/or stay connected on USB-C? ​Answer: Use a cable with a real USB-C connector,.......

• What is the turnaround time for a service repair?

  Question:    What is the turnaround time for a HARMAN Professional Factory service repair?  Answer: Our HARMAN Professional Factory Service.......

• Can I purchase products directly from HARMAN?

  Question:    ​Can I purchase products directly from HARMAN?​ Answer: Many HARMAN Professional products are available for purchase directly from.......

• What is the Warranty coverage on my product?

  Question:    What is the Warranty coverage on my product​? Answer: ​For inquiries regarding the warranty policy for HARMAN Professional.......

• Do I have to pay to ship my product to a service center if my product is under warranty?

  Question:    Do I have to pay to ship my product to a service center for repair if my product.......

• Do you ship parts outside of the United States?

  Question:    Do you ship parts outside of the United States? Answer: For Parts inquiries outside of the United States,.......

• Ethernet TCP Port Used by HiQnet Devices

  Question:  What TCP port do HiQnet Devices listen on for control, monitoring and automation? Answer:  Port 3804 is used to.......

• Is HARMAN owned by Samsung?

  Question:    ​​​Is HARMAN owned by Sa​​msung?​ Answer: Harman International Industries, Inc. commonly known as Harman, is an American audio.......

• DigiTech/DOD

  For all DigiTech/DOD Customer Service, and Technical Support requests, please contact support@digitech.com​....

• How to Set Static IP Address in Windows 11

  Question:    How do I Set a Static IP Address in Windows 11?   Answer: To set a static IP.......

• Manage Network Permissions For Apps in iOS14 And Above.

  Devices Will Not Discover in Harman Pro Apps: After installing i OS14 and above on i Pad, i Phone, i.......

• HARMAN Setting CobraNet IP Addresses

  Setup CobraNet Discovery Go to tools>Preferences>Check Enable SNMP Go to tools>Options>Select the network interface connected to the CobraNet Network. The.......

• Existe Um Centro De Servico Autorizado Perto De Mim

  Pergunta: Preciso ter meu equipamento Harman Professional reparado.  Existe um Centro de Serviço Autorizado perto de mim?   ​​Respuesta: Para.......