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Contacting HARMAN Luxury Technical Support

Frequently Asked Questions


Written by Gary Brindley

Updated at August 18th, 2026

Table of Contents

Brand: Overview Harman Luxury / JBL Summit Support ARCAM Global Product Support Please Note: JBL Synthesis Product Support Lexicon Product Support NOTE: Mark Levinson Product Support Revel Product Support

Brand:

  • ARCAM
  • JBL Synthesis
  • JBL Summit
  • Lexicon
  • Mark Levinson
  • Revel

Overview

HARMAN Luxury Audio Group comprises the following brands: ARCAM, JBL Synthesis, JBL Summit, Lexicon, Mark Levinson, and Revel.

These brands offer a range of Hi-Fi and home theater products.  Please note that these products are not supported by HARMAN Professional or HARMAN Consumer divisions.  Each brand maintains its own website, which provides detailed product information and contact details for technical support.
 


Harman Luxury / JBL Summit Support

Phone: +1 888-691-4171
USA Phone Hours:
Monday - Friday / 9:00am - 6:00pm EST
Closed Weekends and Holidays

Email: luxurysupport@harman.com

APAC Support:
Phone: +61 2 8203 8661

Harman Luxury Support

For International Support, please select your region to be directed to the appropriate contact.
Harman Luxury Audio Country Selector

 
 

 

ARCAM Global Product Support

United States: 
Phone: +1 888-691-4171

United Kingdom: 
Phone: +44 (0) 1707 668012

Germany: 
Phone: +49 89 358701600 

ARCAM Global Product Support

Please Note:

Our contact center is currently available to assist customers by phone in English only.

 
 
 

 

JBL Synthesis Product Support 

United States:
Phone: +1 888-691-4171

Global Support:
Phone: +44 1707 668 012

JBL Synthesis Product Support 

 
 

 

Lexicon Product Support

United States:
Phone: 1 888-691-4171

Lexicon Product Support

NOTE:

Technical Support for DD Series and MC Series Processors and Amplifiers.

All other Lexicon Pro products are supported by the HARMAN PRO Technical Support Division.

For professional assistance, please visit the HARMAN Professional Support page to find the appropriate resources for your product and region.
Harman International Support

 
 
 

 

Mark Levinson Product Support 

United States: 
Phone:+1 888-691-4171

United Kingdom: 
Phone: +44 1707 668 012

Mark Levinson Product Support

 
 

 

Revel Product Support

United States:
Phone: +1 888-691-4171

Automotive Inquiries:
Email: automotive_inquiry@harman.com

Revel Product Support

 
 

 

 

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Table of Contents

Brand: Overview Harman Luxury / JBL Summit Support ARCAM Global Product Support Please Note: JBL Synthesis Product Support Lexicon Product Support NOTE: Mark Levinson Product Support Revel Product Support

Related Articles

  • Product Pricing
  • Service Manuals and Schematics for HARMAN Professional Products
  • Advance Replacement Policy for HARMAN Professional Accounts
  • Live Chat with HARMAN Pro Services
  • Support

Related Articles

  • Product Pricing
  • Service Manuals and Schematics for HARMAN Professional Products
  • Advance Replacement Policy for HARMAN Professional Accounts
  • Live Chat with HARMAN Pro Services
  • Support
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