Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • Crown
  • General Crown Inquiries

Restoring XTi,CDi,DSi Amplifier to Default Settings

Written by Gary Brindley

Updated at December 21st, 2025

Table of Contents

Applicability:​​​ Step 1:​​​ Step 2:​ Step 3:​ Step 4:​​​ Step 5:​​ Step 6:​​

Applicability:​​​

The CDi, DSi and XTi models do not have a reset button for restoring factory settings. The following set of instructions will show you how to return the amplifier settings to original factory settings. This process requires Harman Audio Architect or System Architect software.

Step 1:​​​

Open Audio Architect software while the amplifier is turned on and plugged into the computer's USB port. Your amplifier should be listed under Discovered devices on the left.

Step 2:​

Click and drag the desired amplifier into the Room 1 tab.​

Step 3:​

Click on Firmware Update in the top ribbon. A smaller information window will appear. Select OK.

*WARNING! DO NOT UNPLUG AMPLIFIER OR INTERUPT FIRMWARE PROCESS ONCE IT BEGINS*

Step 4:​​​

Check the Update box for the line item of your amplifier and select Begin Update.

Step 5:​​

The firmware will be loaded into the amplifier.

Step 6:​​

Click Close to return to the room and choose Go online. The letters R and S will appear on the front panel of the amplifier in the software. Click on the R for receive from the amplifier (S will send the previous settings back into amplifier). The amplifier should now be loaded with the original factory settings and presets. All other settings will be erased.

Related Videos

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Applicability:​​​ Step 1:​​​ Step 2:​ Step 3:​ Step 4:​​​ Step 5:​​ Step 6:​​

Related Articles

  • Replacement Guide for Crown, JBL Cinema & JBL Commercial Amplifiers
  • Speaker Line Indicates Impedance Short
  • Crown 4x3500HD and DCi4x2400N Power Cable Details
  • Live Chat with Crown Technical Support
  • Contacting Crown Audio Technical Support

Related Articles

  • Replacement Guide for Crown, JBL Cinema & JBL Commercial Amplifiers
  • Speaker Line Indicates Impedance Short
  • Crown 4x3500HD and DCi4x2400N Power Cable Details
  • Live Chat with Crown Technical Support
  • Contacting Crown Audio Technical Support
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand