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Varia Return Prefix Bug Using ^AKP-

Escalation Article


Written by Richard Gregory

Updated at September 8th, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • AMX

Affected Products:

  • 0x0220 | VARIA-SL50
  • 0x0222 | VARIA-SL80
  • 0x0221 | VARIA-80, VARIA-80N
  • 0x0223 | VARIA-100, VARIA-100N
  • 0x0224 | VARIA-150, VARIA-150N

Summary:

When running the ^AKP command and entering a code, the feedback initially displays the expected AKP value. However, after subsequently running ^AKP-;;;PW and entering a code, running ^AKP again causes the feedback to display PW instead of AKP-.

The feedback state is therefore being overwritten by the PW value from the previous command which is correct however once this occurs, the feedback persists instead of changing back to AKP if no prefix is provided, resulting in an inconsistent and incorrect command state.


Troubleshooting:

Issue is fixed in Varia firmware 1.7.24 or higher.

Latest Varia Firmware

If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.

 

 

 

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Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

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