Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Software (AMX)
  • Resource Management Suite (RMS)

RMS Database Connection with NTLMv2

Frequently Asked Questions

Written by Peter Stauber

Updated at February 13th, 2026

Table of Contents

Brand: Models: Why is RMS unable to connect to the database with NTLMv2?

Brand:

  • AMX

Models:

  • Resource Management Suite (RMS)

Why is RMS unable to connect to the database with NTLMv2?

In some instances, it may be required to modify the rms.properties file to force NTLMv2. 

To do this, navigate to C:\Programdata\AMX\Resource Management Suite\Server\rms.properties

In this file, append

useNTLMv2=true to the line beginning

jdbc.url.

For example: jdbc.url = jdbc:jtds:sqlserver:/${rms.database.server}:${rms.database.port}/${rms.database.catalog};instance=${rms.database.instance};domain=${rms.database.domain};useNTLMv2=true
​

Save the file and restart the RMS Configuration Wizard to resume installation.

 
 

 

Related Videos

information centralized

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Models: Why is RMS unable to connect to the database with NTLMv2?

Related Articles

  • AMX How to Log Diagnostics and Notification Information in Netlinx
  • Setting up LDAPS on a Master
  • Network Requirements for the Ui Series Mixers

Related Articles

  • AMX How to Log Diagnostics and Notification Information in Netlinx
  • Setting up LDAPS on a Master
  • Network Requirements for the Ui Series Mixers
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand