NX Controller Reboots when URL Entry is Unreachable
Escalation Article
Written by Richard Gregory
Updated at October 1st, 2026
Table of Contents
Brand:
- AMX
Summary:
NX controllers on Firmware 1.8.205 had an issue where if a controller in the URL entry is not contactable the main controller reboots.
Escalation Ticket:
TSC-00443418-ESC001
JIRA Ticket:
HPSD-30896
Problem:
NX controllers on Firmware 1.8.205 had an issue where if a controller in the URL entry is not contactable the main controller reboots.
Solution:
Issue resolved with new firmware v1.8.216 or higher
Affected Products:
- All Products containing NX controllers