hs_err_pid412 Found In the FTP of NX Controllers
Escalation Article
Written by Richard Gregory
Updated at July 23rd, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- Master Controllers
- NX-1200
- NX-2200
- NX-3200
- NX-4200
- Enova DVX-x2xx
- Enova DGX 8/16/32/64
- Massio Control Pads MCP-10x
- Enova DGX 800/1600/3200/6400
- DVXC DVX-2265/3266
Summary:
The hs_err_pid412 error is a stack overflow in Java. Some NX controllers get these errors in the processor FTP. This error was due to a bad configuration file which, on boot, entered default config values instead of custom ones which in time would cause these errors.
Troubleshooting:
This issue was fixed in latest NX firmware
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.