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AMX Error Unsupported File Type When Downloading Code to NetLinx Masters

Technical Support Guide

Written by Will Fraser

Updated at April 14th, 2026

Table of Contents

Brand: Models: Symptoms: Cause: Resolution:

Brand:

  • AMX

Models:

  • Netlinx

Symptoms:

  • Code will fail to download completely when transferring to a Netlinx Master.
  • Some files will transfer to the Master but not all.
  • When sending files from Visual Architect this error is produced.

Cause:

The firmware on the Netlinx Master is Pre-Duet firmware and the Java files being transferred are not supported.


Resolution:

Update the master to the most recent version of Netlinx Duet firmware.​

 

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Table of Contents

Brand: Models: Symptoms: Cause: Resolution:

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  • How to discover processor IP if unknown
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  • Changing the ICSP Port
  • Chip Shortage for RS-422 & 485
  • OpenSSH Vulnerability CVE-2023-38408
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