Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Networked A/V Distribution (AVoIP)
  • Audio Transceivers
  • N4300 Series AoIP Transceivers

N4321D Audio Loss after Extended Runtime with a Single Source

Frequently Asked Questions

Written by Aarron Abbasi

Updated at March 6th, 2026

Table of Contents

Brand: Models: Question:   Answer:

Brand:

  • AMX

Models:

  • N4321D

Question:  

Why does my N4321D lose audio after an extended period?

Why does N4321D lose audio if left running on the same source for over 30 days?


Answer:

A counter overflow condition was discovered in firmware, which would lead to a loss in audio if the source audio stream isn't switched for a period more than 30 days. This is resolved by loading v.1.6.3 or later firmware.

Download N4321D firmware


 

Related Videos

n4321d audio loss

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Models: Question:   Answer:

Related Articles

  • Signal Management as Part of an Audio System: Part 1
  • Logic Programming Basics in London Architect

Related Articles

  • Signal Management as Part of an Audio System: Part 1
  • Logic Programming Basics in London Architect
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand