N2300 WebUI Serial Options Missing
Escalation Article
Written by Aarron Abbasi
Updated at November 2nd, 2026
Brand:
- AMX
Affected Products:
- FGN2312 NMX-ENC-N2312
- FGN2322 NMX-DEC-N2322
Summary:
Users may be unable to configure required RS-232 communication parameters through the device web interface. Missing parity, stop bit, and data bit settings can prevent successful serial communication with connected third-party equipment.
Troubleshooting:
Upgrade to version 01.01.30 or newer firmware.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.