Passback Strings in Duet Modules Not Working on Muse Controller
Escalation Article
Written by Richard Gregory
Updated at September 15th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- MU-1000 | AMX-CCC000
- MU-1300 | AMX-CCC013
- MU-2300 | AMX-CCC023
- MU-3300 | AMX-CCC033
Summary:
The use of passback strings in all duet modules was not working on muse controllers running firmware version v1.1.43.
Troubleshooting:
Issue was fixed in latest Muse firmware.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.