Biamp Duet Module Compatibility Issue with Muse
Escalation Article
Written by Richard Gregory
Updated at September 15th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- MU-1000 | AMX-CCC000
- MU-1300 | AMX-CCC013
- MU-2300 | AMX-CCC023
- MU-3300 | AMX-CCC033
Summary:
Biamp Duet Module Compatibility Issues with Muse. This was because for MUSE to use this Duet module, the Duet module must know how many of each component it contains before it starts.
Troubleshooting:
MUSE and HControl require the components to have a fixed structure when the system starts. This structure is defined in the descriptor.json file, which is included in the Duet .jar file. The mechanism for this was adjusted in Muse firmware v1.2.69 or later.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.