MT-1002 and MD-1002 Waking on their Own with 1.8.70 Firmware
Escalation Article
Table of Contents
Brand:
- AMX
Summary:
MT-1002 and MD-1002 had a broken sleep and wake command in 1.8.60, this was fixed in 1.8.70 firmware however this build has a bug where the panel would wake up randomly by itself.
Escalation Ticket:
TSC-00443961-ESC001
JIRA Ticket:
HPSD-30855
Problem:
MT-1002 and MD-1002 waking on their own with 1.8.70 firmware
Solution:
Issue resolved with new firmware v1.8.71 or higher
Affected Products:
- MD/T-702
- MD/T-1002
- MD/T-2002
Table of Contents