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General Live Portable Inquiries

  • Frequently Asked Questions


  • TWS (True Wireless Stereo) Between Unlike Models

    Brand: JBL Models: Various Can you connect 2 unlike models via TWS? With the advent of TWS (true wireless stereo).......

  • Battery LED Status After Completed Charge

    Brand: JBL Models: Various What is the LED state after the unit is at a full charge? During charging, the.......

  • Portable PA Pass-Thru and Mix Out Features

    Brand: JBL Models: EON, VRX, SRX, PRX Series Speakers Information:    ​​​​​This table provides a quick comparison of Pass-thru and.......

  • Portable PA Channel FX and Features

    Brand: JBL Models: PRX and EON Series Speakers Information:    This table provides a quick comparison of input channel features,.......

  • How To Adjust FX Settings in the Pro Connect App

    Brand: JBL Models: EON One Compact, EON One MK2, and PRX One models Walkthrough: This walkthrough covers the adjustment of.......

  • Technical Support Guide


  • JBL Powered Speakers Quick Reset Guide

    Brand: JBL  Models: EON ONE Compact IRX EON 600 PRX 800 Overview: This article will cover the steps to reset.......

  • Factory Reset for JBL Powered Speakers

    Brand: JBL  Models: EON 600 series EON710 EON712  EON715 EON718S EON ONE COMPACT EON ONE MK2 IRX108BT IRX112BT IRX115S IR​​​X.......

  • No Audio From Speakers After Pairing TWS

    ​​​​​If your BT Audio appears to be muted after pairing your JBL speakers for TWS, follow this walkthrough to regain.......

  • Thermal Protection on JBL Portable PA Loudspeakers

    Brand: JBL Models: EON Series PRX Series PRX Series SRX Series (All powered PA speakers with internal DSP and amplifier.......

  • Adjusting Crossover Settings in the JBL Pro Connect App

    Brand: JBL Models: Pro Connect App Overview: This walkthrough covers the adjustment of crossover settings in JBL Pro Connect app-compatible.......

  • Saving Snapshots in the Pro Connect App

    Brand: JBL Models: EON710 EON712 EON715 EON718S PRX908 PRX912 PRX915 PRX915XLF PRX918XLF PRX ONE EON ONE MK2 EON ONE Compact.......

  • Speaker Pole: Technical Specifications and Features

    Brand:  JBL Models: JBLPOLE-MA  JBLPOLE-GA Overview: The JBLPOLE-MA and JBLPOLE-GA are adjustable M20-threaded speaker poles designed for mounting full-range loudspeakers.......

  • Portable PA Coverage Guide

    Brand: JBL Models: IRX 100BT Series EON 208P EON ONE Compact EON 700 Series EON ONE MK2 PRX ONE PRX.......

  • Accessing the Channel Mixer in JBL Pro Connect

    Brand: JBL Models: EON One MK2 PRX One EON One Compact EON700 Series PRX900 Series Overview: This article explains how.......

  • More articles


  • VRX SRX PRX JRX Power Requirements

    ​Model Impedance Power Required Possible Amp Recommendation VRX932LA-1 8Ω 1600 Watts XTi 2002  * VRX928LA 8Ω 800 Watts XLi 3500.......

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