Varia Subpage Sets Redraw to Default State if the Page they are On is Closed and Reopened.
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Brand:
- AMX
Affected Products:
- 0x0220 | VARIA-SL50
- 0x0222 | VARIA-SL80
- 0x0221 | VARIA-80, VARIA-80N
- 0x0223 | VARIA-100, VARIA-100N
- 0x0224 | VARIA-150, VARIA-150N
Summary:
An issue was identified on Varia panels using sub-page sets, where buttons that were taken off-page and subsequently brought back on-page were redrawn in their default state rather than retaining their current state.
For example, if a page or popup was showing a multi-state button that was displaying state 3 and this was page / popup was closed and opened again the button was redrawn as state 1 instead of maintaining state 3.
This resulted in the button displaying an incorrect state following a sub-page transition, even though the underlying state had not changed.
Troubleshooting:
This issue was fixed in Varia firmware 2.13.27 or above.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.
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