Varia Panels Running Firmware 2.13.19 Always On Feedback Does Not Automatically Start After a Panel Reboot.
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Brand:
- AMX
Affected Products:
- Varia - ALL MODELS
Summary:
On AMX Varia panels running firmware 2.13.19, a self-running button animation configured with Feedback set to “always on” did not automatically start after a panel reboot, though it would begin after the panel file was resent. Triage confirmed the behavior: animations started on initial load but failed to restart following a reboot. As a workaround, the animation could be controlled programmatically by toggling the button state when the panel comes online, provided Feedback is set to “channel.” The issue was resolved in firmware hotfix 2.13.27.
Troubleshooting:
Update the Varia panel firmware to hotfix 2.13.27 to restore automatic button animation after reboot.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.
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