Varia: Network Connectivity Drops When Configured with Unreachable Gateway or DNS Address
Escalation Article
Written by Daniel Fabriczy
Updated at September 1st, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- Varia Series Touch Panels (Varia-100, Varia-150, Varia-80)
Summary:
- Varia touch panels may experience repeated network disconnects when configured with an unreachable Gateway or DNS address. Upgrading the panel to firmware v2.13.27 or higher resolves this issue.
Troubleshooting:
- Workaround: Set the primary DNS address to 0.0.0.0.
- Resolution: Update the touch panel to firmware v2.13.27 or higher.
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