Varia Drag Drop Target Reporting Fails on Popup Pages
Escalation Article
Written by Richard Gregory
Updated at September 10th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- 0x0220 | VARIA-SL50
- 0x0222 | VARIA-SL80
- 0x0221 | VARIA-80, VARIA-80N
- 0x0223 | VARIA-100, VARIA-100N
- 0x0224 | VARIA-150, VARIA-150N
Summary:
Drag & drop custom events work correctly on standard pages but fail on POPUP pages. When dropping a button onto a POPUP page target, the system may report an incorrect target address or no address at all. The result appears to depend on the exact drop location within the target area.
Troubleshooting:
Issue fixed in firmware v2.13.16 or higher.
If the procedure above id not resolve your issue, please contact HARMAN Support for next steps.
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