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SRX910LA-Missing Power Supply Connectors

Escalation Article

Written by Anthony Williams

Updated at July 16th, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • JBL

Affected Products:

  • SRX910LA

Summary:

Missing power supply connectors.

Troubleshooting:

Verify if the power supply connector is present inside the product packaging. If the unit is missing its power supply connector, the product cannot be powered on.

Action: If your shipment is missing these connectors, please contact HARMAN Service/Tech Support to have replacement connectors shipped to you free of charge (FOC) through the warranty spare parts process.

If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.

 

 

 

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Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

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  • SRX800 Sleep Mode
  • SRX Suspension Kit Eye Bolt
  • Reverting Firmware on the SRX900
  • SRX 900 Power Cabling
  • SRX835 Identification
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