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Ui24R Beta: Wi-Fi Hotspot Stability and Improvement Testing

Technical Support Guide

Written by Michael Pryor

Updated at July 9th, 2026

Table of Contents

Brands: Models: Prerequisites: Hotspot Wi-Fi Improvements: Feedback Submission:

Brands:

  • Soundcraft

Models:

Product Name:

  • Ui24R

Prerequisites:

  • Please make sure you have registered to test.  Select users will only receive the Beta firmware manually via their e-mail after registering.

 Ui24R Beta Registration Form

  • Update your Ui24R to firmware version: 3.6.8341
    • Instructions on how to update your Ui24R
  • Using the list below, find a touchscreen from the new expanded list.

Hotspot Wi-Fi Improvements:

The Ui24R includes a built-in Wi-Fi hotspot for direct wireless control.  This beta includes changes to improve hotspot behavior.  After performing a Ui Full Reset, the hotspot should automatically be configured with the default password specified in the user manual:

  • The hotspot is created successfully after a Full Reset.
    • Performing a Full Factory Reset With Soundcraft Ui Mixers
    • Ui24R Full Reset Youtube Video
  • Verify the Hotspot Wi-Fi password is now correctly set Default Password: scuiwlan
  • Extra wireless clients can connect successfully.
  • Overall hotspot reliability has improved.
  • Test if general Wi-Fi performance and stability have improved.

Feedback Submission:

  • To provide feedback please e-mail HProTechSupportUSA@harman.com 
  • The subject line should include: Soundcraft Ui24R Beta Test Feedback TSC-00473515-ESC001
  • Please attach any files, videos, or pictures

Areas we would like testers to evaluate include:

  • Does the touchscreen function correctly?
  • Are touch locations accurately aligned with the user interface?
  • Do mixer faders track correctly?
  • Are buttons and controls responsive?
  • Is multi-touch supported?
  • If so, how many simultaneous touch points are recognized?
  • Are there any calibration or usability issues?

Related Videos

stability hotspot

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Table of Contents

Brands: Models: Prerequisites: Hotspot Wi-Fi Improvements: Feedback Submission:

Related Articles

  • Full Reset for Ui Mixers
  • Setting Passwords in the Soundcraft Ui
  • How to Perform a Firmware Update on Soundcraft Ui Mixers
  • Creating a Manual Ethernet Connection to the Soundcraft Ui
  • Master Password Reset for Ui Mixers

Related Articles

  • Full Reset for Ui Mixers
  • Setting Passwords in the Soundcraft Ui
  • How to Perform a Firmware Update on Soundcraft Ui Mixers
  • Creating a Manual Ethernet Connection to the Soundcraft Ui
  • Master Password Reset for Ui Mixers
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